Job Description
- Managing an allocated employee relations case load
- Assisting the team to support departments/teams through organisational change and embedding new structures and processes where required
- Maintain employment legislation knowledge to provide sound guidance and expertise to management.
- Working with the Management team to drive performance on key people metrics
- Providing an efficient service for employees requiring guidance, help and advice in respect of Company policies and procedures and Employment legislation
- Creating a positive employee relations approach; supporting, coaching and upskilling Managers to fulfil their people management responsibilities
- Providing operational support and advice on employee relations matters; such as disciplinary, grievance, appeals.
- Supporting with redundancy consultation processes and TUPE when necessary.
- Proactively dealing with absence management; assisting with the identification and resolution of problematic cases and long-term sickness issues, monitoring KPIs and trends to propose preventive measures
Qualifications
- Up to date knowledge of employment legislation including GDPR
- High level of discretion and confidentiality
- Resilient, flexible, assertive, and confident in approach
- Effective communication and interpersonal skills
- Ability to work under pressure and to deadlines
- Ability to manage and prioritise a busy and varied workload
- Excellent stakeholder, people and change management skills
- Good analytical and systems skills
- Proven track record in a similar ER/HR role
- Experience of handling ER cases including disciplinary and grievance, appeals, absence management and redundancy
