The Growth Company’s (GC) Employment team has an exciting new opportunity for an Employment Advisor to deliver a range of guidance and training services for unemployed people, contributing to individuals’ progression into employment, training, and education.
Within the Restart Scheme, you will be part of a government initiative that provides personalised support for up to 12 months to help people find a job in their local area and overcome any challenges that might be standing in the way of employment.
We help to make a lasting difference in the lives of people throughout the North of England and beyond by supporting individuals to gain meaningful employment.
Our highly skilled advisers and keyworkers work with a range of individuals, from those who have recently found themselves out of work to those with complex barriers such as physical disabilities, mental ill-health, and debt.
Key Responsibilities
Work as part of a team to coordinate and deliver advice, guidance, and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e., JCP, local referral partners, colleges, employers, training providers, and recruitment agencies) to support individuals' achievement of skills (including certification) and progression to employment, training, and education. Establish and deliver both one-on-one and group activities as part of customer interventions, including initial assessments, inductions, job search sessions, and follow-up sessions. Deliver one-on-one interventions at induction and assessment and subsequent follow-up appointments by one-on-one or group sessions, ensuring that individual learning needs are identified at all times. Refer to internal and external agencies to progress the customer. Plan training and other interventions for each customer. Deliver further interventions with customers as required, assisting them in deciding on options for meeting their needs and providing support for planning. Facilitate learning in groups that improves employability. Report any concerns relating to the safeguarding of individuals. Participate in other activities that support the work of the team and Work Solutions, such as tender/bid writing and development of new products/services. About You
Ideally working in training, guidance, advice, and counselling environments. Previous experience working with vulnerable customer groups. Experience working to targets with excellent knowledge of the local labour market, methods of recruitment, and awareness of growth industries. Good knowledge of welfare to work and the customer base. Knowledge of guidance and national standards. Rapport-building skills, professional and articulate. Skills Required
Must have previous experience working within sales, customer service, or the welfare-to-work industry. The ability to work under pressure in a high-performance environment. Well-developed IT skills, including MI systems, spreadsheets, diary management, email, and data security. Work to key performance indicators and challenging targets. Ability to network and promote the organisation.
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Work as part of a team to coordinate and deliver advice, guidance, and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e., JCP, local referral partners, colleges, employers, training providers, and recruitment agencies) to support individuals' achievement of skills (including certification) and progression to employment, training, and education. Establish and deliver both one-on-one and group activities as part of customer interventions, including initial assessments, inductions, job search sessions, and follow-up sessions. Deliver one-on-one interventions at induction and assessment and subsequent follow-up appointments by one-on-one or group sessions, ensuring that individual learning needs are identified at all times. Refer to internal and external agencies to progress the customer. Plan training and other interventions for each customer. Deliver further interventions with customers as required, assisting them in deciding on options for meeting their needs and providing support for planning. Facilitate learning in groups that improves employability. Report any concerns relating to the safeguarding of individuals. Participate in other activities that support the work of the team and Work Solutions, such as tender/bid writing and development of new products/services. About You
Ideally working in training, guidance, advice, and counselling environments. Previous experience working with vulnerable customer groups. Experience working to targets with excellent knowledge of the local labour market, methods of recruitment, and awareness of growth industries. Good knowledge of welfare to work and the customer base. Knowledge of guidance and national standards. Rapport-building skills, professional and articulate. Skills Required
Must have previous experience working within sales, customer service, or the welfare-to-work industry. The ability to work under pressure in a high-performance environment. Well-developed IT skills, including MI systems, spreadsheets, diary management, email, and data security. Work to key performance indicators and challenging targets. Ability to network and promote the organisation.
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