Location of Role:
Coldharbour
Advert Closing Date:
31/01/2025
Starting Salary:
£32,337.00
(pro-rata for part-time vacancies)
Part/Full Time:
Full Time
Contract Type:
Permanent
Working Pattern:
Mon-Fri
Weekend/Evening Working:
No
This is an exciting opportunity to join our IT EUC (End User Computer) Support team, in a full-time role based at Coldharbour. This role will involve working across a wide array of technologies, applications, and on the Windows 10 platform. You will gain exposure to the latest desktop hardware and software, along with managing, supporting, installing, and fixing various Windows-based 'end user' devices and their operating platforms.
We seek a highly motivated individual to join the EUC Support team in Kent. Supporting our officers across both Essex Police and Kent Police is vitally important, so patience, tact, and positivity are required to assist our operational officers effectively. Working in a collaborative department, you will need to travel to other Police sites; therefore, a valid driving licence is essential.
Part of the role includes joining the out-of-hours on-call support rota (1 week in every 5), supporting Kent Police outside of core hours (Mon - Fri 5pm to 8am and Sat - Sun 24 hours).
The successful candidate must be able to evidence: A working knowledge of supporting and troubleshooting the Windows 10 Operating System or academic learning in the ICT field. Understanding and knowledge of the main key Microsoft Office applications including Office 365. Effective communication skills, preferably gained within a customer service environment. Attention to detail when demonstrating tasks that require a high level of accuracy to maintain approved working practices and systems. A valid Driving Licence. Please also evidence any experience in the desirable criteria, however, development and training will be provided: Knowledge of Microsoft Active Directory. Knowledge and understanding of basic networking. An understanding of the principles of ITIL in a support services arena. Academic learning in the ICT field. The role is a 2nd line office-based role with your primary base of work as the Coldharbour Police Station in Aylesford Kent, remotely supporting officers and staff across Kent and Essex.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated, and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where differences are embraced, supported, and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
For further information please contact Ashley Steel at 46059842 or via email at Ashley.Steel@kent.police.uk or 07816291461.
Kent Police offers incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £37,932.00.
This post is open to: British Citizens Members of a European Economic Area (EEA) state who hold settled status under the EU Settlement Scheme. Commonwealth citizens or foreign nationals (who are not British citizens or EEA state members) who have leave to enter or remain in the United Kingdom for an indefinite period that is free from restrictions. All applicants (except those who have been serving abroad with the British Armed Forces) must have lived in the UK continuously for the past three years.
Essex Police and Kent Police are equal opportunities employers. Communications may be recorded for monitoring purposes.
Essex Police is a Disability Confident Leader, and we: Have subjected our Disability Confident self-assessment to external challenge and validation. Are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident. Diversity, Equality, and Inclusion are central to the values of our organisation. At Essex Police, we value and embrace the unique experiences, identities, and abilities that each of us brings to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.
Through the dedicated commitment of our support networks, DE&I team, and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice where everyone feels included.
#J-18808-Ljbffr
Coldharbour
Advert Closing Date:
31/01/2025
Starting Salary:
£32,337.00
(pro-rata for part-time vacancies)
Part/Full Time:
Full Time
Contract Type:
Permanent
Working Pattern:
Mon-Fri
Weekend/Evening Working:
No
This is an exciting opportunity to join our IT EUC (End User Computer) Support team, in a full-time role based at Coldharbour. This role will involve working across a wide array of technologies, applications, and on the Windows 10 platform. You will gain exposure to the latest desktop hardware and software, along with managing, supporting, installing, and fixing various Windows-based 'end user' devices and their operating platforms.
We seek a highly motivated individual to join the EUC Support team in Kent. Supporting our officers across both Essex Police and Kent Police is vitally important, so patience, tact, and positivity are required to assist our operational officers effectively. Working in a collaborative department, you will need to travel to other Police sites; therefore, a valid driving licence is essential.
Part of the role includes joining the out-of-hours on-call support rota (1 week in every 5), supporting Kent Police outside of core hours (Mon - Fri 5pm to 8am and Sat - Sun 24 hours).
The successful candidate must be able to evidence: A working knowledge of supporting and troubleshooting the Windows 10 Operating System or academic learning in the ICT field. Understanding and knowledge of the main key Microsoft Office applications including Office 365. Effective communication skills, preferably gained within a customer service environment. Attention to detail when demonstrating tasks that require a high level of accuracy to maintain approved working practices and systems. A valid Driving Licence. Please also evidence any experience in the desirable criteria, however, development and training will be provided: Knowledge of Microsoft Active Directory. Knowledge and understanding of basic networking. An understanding of the principles of ITIL in a support services arena. Academic learning in the ICT field. The role is a 2nd line office-based role with your primary base of work as the Coldharbour Police Station in Aylesford Kent, remotely supporting officers and staff across Kent and Essex.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated, and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where differences are embraced, supported, and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
For further information please contact Ashley Steel at 46059842 or via email at Ashley.Steel@kent.police.uk or 07816291461.
Kent Police offers incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £37,932.00.
This post is open to: British Citizens Members of a European Economic Area (EEA) state who hold settled status under the EU Settlement Scheme. Commonwealth citizens or foreign nationals (who are not British citizens or EEA state members) who have leave to enter or remain in the United Kingdom for an indefinite period that is free from restrictions. All applicants (except those who have been serving abroad with the British Armed Forces) must have lived in the UK continuously for the past three years.
Essex Police and Kent Police are equal opportunities employers. Communications may be recorded for monitoring purposes.
Essex Police is a Disability Confident Leader, and we: Have subjected our Disability Confident self-assessment to external challenge and validation. Are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident. Diversity, Equality, and Inclusion are central to the values of our organisation. At Essex Police, we value and embrace the unique experiences, identities, and abilities that each of us brings to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.
Through the dedicated commitment of our support networks, DE&I team, and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice where everyone feels included.
#J-18808-Ljbffr
