We are looking for an experienced End-User Computing/Microsoft 365 Desktop Lead with the following skills and experience:
Strong leadership and influencing skills - previous experience of managing an enterprise level Desktop support function.
Ability to set direction for internal corporate services with a solid technical background and an understanding of service.
Highly customer-centric.
Previous Desktop budget management £3m+ responsibility.
Commercially focused and strategically savvy, including cost savings.
Experience with 3rd Party and stakeholder relationships.
Background in IT Desktop/End User IT support.
Good knowledge of M365/Azure.
Ability to set the direction, shape, and enhance the future desktop support function.
Broad technical awareness and the confidence to challenge.
Ability to change current culture and reset standards.
Focus on Cyber Essentials/Security.
Responsibilities for audits, software licenses, ISO, etc.
Nice to haves:
A background in working at this level for a Managed Service Provider.
Awareness of the latest commercial and desktop strategies.
Cyber Essentials ISO Best practice.
ITIL.
Change/Transformation experience.
For more information regarding this job opportunity, please apply within.
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