South Tyneside and Sunderland NHS Foundation Trust
Your primary function will be to oversee the day-to-day management of the administrative in Endoscopy, whilst monitoring capacity and demand in-line with national guidance and key performance indicators to ensure patient pathway delays are eliminated. You will devise a weekly Endoscopy scheduling timetable ensuring nursing and clinical staff are available and will provide potential short-fall / early warning flags to the Directorate Manager and Divisional Admin Manager. You will have sound experience of waiting times, waiting list management, scheduling and pathway co-ordinating. Previous experience of line-managing staff, ideally in an NHS administrative function, will be a distinct advantage. Main duties of the job
This role offers variety and a wide range of responsibilities across our Endoscopy services. Monitor and manage scheduling, capacity and demand, and performance in-line with national guidance. Strict monitoring of pathways, RTT targets, cancer targets and diagnostic timescales. Work closely with the surgical and medical secretaries and pathway co-ordinators to facilitate timely appointments for patients. Collaborate with the Divisional Administrative Management team and Admin Management across Medicine and Surgical Directorates to take remedial action where necessary. Liaise with Performance and Information Services teams to ensure adequate reporting and data availability. Develop action plans for recovery where necessary with the Directorate Manager and ensure implementation by the admin teams. Manage appraisal, capability and attendance management. Be an expert super-user for Community-Wide Scheduling and RTT guidance, leading on upgrades, training and supervision of the admin function. About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required. One Team One Trust
- There are many reasons to work at our Trust. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment. We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy. Job responsibilities
Responsibility for the day-to-day management of administrative functions across two Endoscopy units (Sunderland Royal and South Tyneside Hospitals). Monitoring of performance against key performance indicators in-line with the Trust's strategic goals and vision. Ensure compliance in relation to policy and targets. Strive to achieve diagnostic waiting times for all categories of patient in-line with national guidance. Work with the Service admin teams in times of pressure and formulate plans to ensure delivery of care is not compromised. Strict monitoring of Department specific pathways, RTT targets, Cancer targets and monitoring of timescales. Capacity and demand management including targeted action planning. Manage appraisal, capability and attendance management across their teams. Be an expert super-user for Meditech V6, leading on upgrades, training and supervision of the admin function. Person Specification
Other
Please provide a contact telephone number. Committed to delivering quality patient care. Motivated. Target and results driven. Flexible approach to working. Open to change and new ways of working. Knowledge
Understanding of surgical pathways and theatre scheduling processes. Knowledge of data protection / Freedom of Information Act. Knowledge of HR policies and procedures. Knowledge of Hospital information systems. Knowledge of NHS Waiting Time Targets. Knowledge of Trust secretarial standards. European Computer Driving Licence, or working towards. Meditech V6 Scheduling and waiting list management. Qualifications
NVQ Level 4 in Business Administration, or equivalent experience. GCSE Maths and English Language (Grade C or above), or equivalent qualification. AMSPAR Diploma or OCR / RSA III plus substantial experience in a medical admin role. NVQ Level 6 / Degree or equivalent qualification in Business Administration, or equivalent experience. Experience
Waiting list management and Scheduling experience. Experience of managing staff, Meeting tight deadlines. Experience of working in the NHS in an administrative role. Experience as a pathway coordinator or waiting list coordinator. Experience chairing meetings, training and appraisal processes. Meditech V6 working knowledge and experience. Physical / Mental Abilities
To motivate staff and set goals/objectives which are monitored effectively. To work under pressure. To work independently or as part of a team. To deal effectively with patient/staff inquiries. To use initiative to problem solve. Due to sites covered car owner/driver. Skills
Proven change management skills. Effective organisational skills. HR Skills programme. Report writing skills. Employer name
South Tyneside and Sunderland NHS Foundation Trust
#J-18808-Ljbffr
Your primary function will be to oversee the day-to-day management of the administrative in Endoscopy, whilst monitoring capacity and demand in-line with national guidance and key performance indicators to ensure patient pathway delays are eliminated. You will devise a weekly Endoscopy scheduling timetable ensuring nursing and clinical staff are available and will provide potential short-fall / early warning flags to the Directorate Manager and Divisional Admin Manager. You will have sound experience of waiting times, waiting list management, scheduling and pathway co-ordinating. Previous experience of line-managing staff, ideally in an NHS administrative function, will be a distinct advantage. Main duties of the job
This role offers variety and a wide range of responsibilities across our Endoscopy services. Monitor and manage scheduling, capacity and demand, and performance in-line with national guidance. Strict monitoring of pathways, RTT targets, cancer targets and diagnostic timescales. Work closely with the surgical and medical secretaries and pathway co-ordinators to facilitate timely appointments for patients. Collaborate with the Divisional Administrative Management team and Admin Management across Medicine and Surgical Directorates to take remedial action where necessary. Liaise with Performance and Information Services teams to ensure adequate reporting and data availability. Develop action plans for recovery where necessary with the Directorate Manager and ensure implementation by the admin teams. Manage appraisal, capability and attendance management. Be an expert super-user for Community-Wide Scheduling and RTT guidance, leading on upgrades, training and supervision of the admin function. About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required. One Team One Trust
- There are many reasons to work at our Trust. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment. We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy. Job responsibilities
Responsibility for the day-to-day management of administrative functions across two Endoscopy units (Sunderland Royal and South Tyneside Hospitals). Monitoring of performance against key performance indicators in-line with the Trust's strategic goals and vision. Ensure compliance in relation to policy and targets. Strive to achieve diagnostic waiting times for all categories of patient in-line with national guidance. Work with the Service admin teams in times of pressure and formulate plans to ensure delivery of care is not compromised. Strict monitoring of Department specific pathways, RTT targets, Cancer targets and monitoring of timescales. Capacity and demand management including targeted action planning. Manage appraisal, capability and attendance management across their teams. Be an expert super-user for Meditech V6, leading on upgrades, training and supervision of the admin function. Person Specification
Other
Please provide a contact telephone number. Committed to delivering quality patient care. Motivated. Target and results driven. Flexible approach to working. Open to change and new ways of working. Knowledge
Understanding of surgical pathways and theatre scheduling processes. Knowledge of data protection / Freedom of Information Act. Knowledge of HR policies and procedures. Knowledge of Hospital information systems. Knowledge of NHS Waiting Time Targets. Knowledge of Trust secretarial standards. European Computer Driving Licence, or working towards. Meditech V6 Scheduling and waiting list management. Qualifications
NVQ Level 4 in Business Administration, or equivalent experience. GCSE Maths and English Language (Grade C or above), or equivalent qualification. AMSPAR Diploma or OCR / RSA III plus substantial experience in a medical admin role. NVQ Level 6 / Degree or equivalent qualification in Business Administration, or equivalent experience. Experience
Waiting list management and Scheduling experience. Experience of managing staff, Meeting tight deadlines. Experience of working in the NHS in an administrative role. Experience as a pathway coordinator or waiting list coordinator. Experience chairing meetings, training and appraisal processes. Meditech V6 working knowledge and experience. Physical / Mental Abilities
To motivate staff and set goals/objectives which are monitored effectively. To work under pressure. To work independently or as part of a team. To deal effectively with patient/staff inquiries. To use initiative to problem solve. Due to sites covered car owner/driver. Skills
Proven change management skills. Effective organisational skills. HR Skills programme. Report writing skills. Employer name
South Tyneside and Sunderland NHS Foundation Trust
#J-18808-Ljbffr
