We are seeking a proactive Engagement Manager to join our team, where you'll play a pivotal role in aligning OSF Digital's services with our clients' strategic objectives. Your ability to build strong relationships and act as a trusted advisor will be key to ensuring client satisfaction and successful project delivery.
Responsibilities:
Develop a deep understanding of the client's business, industry, and strategic objectives. Align OSF Digital's services with the client's business strategy and ensure our offerings meet their needs. Build and maintain strong relationships with clients, acting as a trusted advisor and point of contact. Manage client expectations, project governance, and have difficult conversations when necessary. Coordinate and manage multiple projects within each program, ensuring effective resource allocation, task delegation, and timely delivery of project milestones. Responsible for the program teams; making sure they are setup for success, understand what success is. Identify opportunities for upselling and cross-selling OSF Digital's services to existing clients. Work closely with the Portfolio Managers to ensure the project has the right allocated people on the team, billable utilization is maximized and accurately forecasted. Requirements:
Bachelor’s degree from a top-tier university with a consistent outstanding academic record. Advanced degree or MBA is preferred; 8+ years of business management or consulting experience in a reputed company. Proven record of high performance and substantial achievements in your past positions. Deep expertise in industries such as financial services, high-tech, telecommunications, manufacturing, energy, retail, pharmaceuticals, or travel and logistics. Solid functional knowledge, including but not limited to strategy, business development, manufacturing, supply chain, product development, project management, marketing, and sales. Outstanding records of academic and managerial or professional achievement. Exceptional analytical and quantitative problem-solving skills. Demonstrated leadership ability in a team environment; initiative taker, eager to break new ground, create opportunities for others. Willingness to take personal risks - as seen through leadership roles - in work environment and extracurricular activities. Ability to work effectively with people at all levels in an organization. Skills to communicate complex ideas effectively.
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Develop a deep understanding of the client's business, industry, and strategic objectives. Align OSF Digital's services with the client's business strategy and ensure our offerings meet their needs. Build and maintain strong relationships with clients, acting as a trusted advisor and point of contact. Manage client expectations, project governance, and have difficult conversations when necessary. Coordinate and manage multiple projects within each program, ensuring effective resource allocation, task delegation, and timely delivery of project milestones. Responsible for the program teams; making sure they are setup for success, understand what success is. Identify opportunities for upselling and cross-selling OSF Digital's services to existing clients. Work closely with the Portfolio Managers to ensure the project has the right allocated people on the team, billable utilization is maximized and accurately forecasted. Requirements:
Bachelor’s degree from a top-tier university with a consistent outstanding academic record. Advanced degree or MBA is preferred; 8+ years of business management or consulting experience in a reputed company. Proven record of high performance and substantial achievements in your past positions. Deep expertise in industries such as financial services, high-tech, telecommunications, manufacturing, energy, retail, pharmaceuticals, or travel and logistics. Solid functional knowledge, including but not limited to strategy, business development, manufacturing, supply chain, product development, project management, marketing, and sales. Outstanding records of academic and managerial or professional achievement. Exceptional analytical and quantitative problem-solving skills. Demonstrated leadership ability in a team environment; initiative taker, eager to break new ground, create opportunities for others. Willingness to take personal risks - as seen through leadership roles - in work environment and extracurricular activities. Ability to work effectively with people at all levels in an organization. Skills to communicate complex ideas effectively.
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