Who we are
We’re the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses;
IAG Loyalty,
BA Holidays
and
The Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We’re on a truly exciting journey of growth and transformation – we’re going places! This is where you come in. The opportunity
As an Engineering Manager, you’ll lead the engineering team within Business Services, responsible for high standards in software development, quality assurance, and security, while overseeing the growth of our engineering talent. Business Services is the engine that drives our core loyalty capabilities, including identity, membership, currency & redemption domains that provide microservices and data products. What you'll get up to
Team Leadership Guide the Squad: Lead Tech Leads, Software Engineers, and Data Engineers (14 permanent team members, 3 direct reports) Contract Crew Captain: Oversee 25+ contract engineers Standards & Quality Set the Bar High: Define and enforce engineering, security, and data quality standards in Business Services at IAG Loyalty Coaching & Development Mentor Magic: Coach and develop team members, identifying opportunities for training and growth Recruitment & Collaboration Hire the Heroes: Work with Product Owners and Managers to recruit new team members Mix it Up: Collaborate with product teams to rotate individuals across products to optimise skills and development Community Builder Create Connections: Foster an engineering community of practice within Business Services Influence & Culture Decision Dynamo: Positively influence decision-making with engineering principles in mind Champion Diversity: Ensure an equitable and inclusive team culture Culture Enhancer Elevate Engagement: Contribute to an enhanced engineering culture across Business Services What we need from you
Leadership & Technical Expertise:
Proven experience as an Engineering Manager with a background as a Tech Lead, particularly on backend services Backend Development:
Proficient in Java, Spring Boot, and microservices, with a solid understanding of cloud technologies, ideally AWS Operational Accountability:
Skilled in managing both development and operations with ownership of Service Level Objectives (SLOs) and Key Performance Indicators (KPIs) Agile & DevOps Culture:
Experience with agile methodologies, DevOps principles, and Site Reliability Engineering (SRE) practices Architecture & Design:
Competence in AWS and microservices architecture, with knowledge of domain-driven design Security & Testing:
Familiarity with security best practices, testing approaches, monitoring, and observability tools Collaborative & Inclusive:
Ability to communicate with non-technical colleagues and build strong, inclusive teams focused on equity, diversity, and high performance The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed). We might not be right for you if:
You only want to focus on your to-do list; we’re a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn’t right for everyone. You’re looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Core Skills: Management, Java, AWS, Agile Other Skills: Seniority: Leadership, Lead
#J-18808-Ljbffr
We’re the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses;
IAG Loyalty,
BA Holidays
and
The Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We’re on a truly exciting journey of growth and transformation – we’re going places! This is where you come in. The opportunity
As an Engineering Manager, you’ll lead the engineering team within Business Services, responsible for high standards in software development, quality assurance, and security, while overseeing the growth of our engineering talent. Business Services is the engine that drives our core loyalty capabilities, including identity, membership, currency & redemption domains that provide microservices and data products. What you'll get up to
Team Leadership Guide the Squad: Lead Tech Leads, Software Engineers, and Data Engineers (14 permanent team members, 3 direct reports) Contract Crew Captain: Oversee 25+ contract engineers Standards & Quality Set the Bar High: Define and enforce engineering, security, and data quality standards in Business Services at IAG Loyalty Coaching & Development Mentor Magic: Coach and develop team members, identifying opportunities for training and growth Recruitment & Collaboration Hire the Heroes: Work with Product Owners and Managers to recruit new team members Mix it Up: Collaborate with product teams to rotate individuals across products to optimise skills and development Community Builder Create Connections: Foster an engineering community of practice within Business Services Influence & Culture Decision Dynamo: Positively influence decision-making with engineering principles in mind Champion Diversity: Ensure an equitable and inclusive team culture Culture Enhancer Elevate Engagement: Contribute to an enhanced engineering culture across Business Services What we need from you
Leadership & Technical Expertise:
Proven experience as an Engineering Manager with a background as a Tech Lead, particularly on backend services Backend Development:
Proficient in Java, Spring Boot, and microservices, with a solid understanding of cloud technologies, ideally AWS Operational Accountability:
Skilled in managing both development and operations with ownership of Service Level Objectives (SLOs) and Key Performance Indicators (KPIs) Agile & DevOps Culture:
Experience with agile methodologies, DevOps principles, and Site Reliability Engineering (SRE) practices Architecture & Design:
Competence in AWS and microservices architecture, with knowledge of domain-driven design Security & Testing:
Familiarity with security best practices, testing approaches, monitoring, and observability tools Collaborative & Inclusive:
Ability to communicate with non-technical colleagues and build strong, inclusive teams focused on equity, diversity, and high performance The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed). We might not be right for you if:
You only want to focus on your to-do list; we’re a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn’t right for everyone. You’re looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit. Core Skills: Management, Java, AWS, Agile Other Skills: Seniority: Leadership, Lead
#J-18808-Ljbffr
