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ENGINEERING SUPERVISOR
Job Overview The purpose of this role is to lead the engineering service delivery supporting the Compliance Manager on the Department for Transport (DfT) facilities management contract within their geographical area of responsibility. The role is responsible for supporting all areas of engineering service delivery to all affected properties within the defined geographical area. The role will provide operational leadership and direction to ensure compliance with service delivery obligations, support the Compliance Manager in management of the P & L, SLA's and KPI performance measurement. The role will provide leadership to all staff and key supply partners, inspiring performance excellence across all levels and in all engineering service delivery areas, working within the agreed commercial model and budgets and to drive innovation, operational excellence, and continuous improvement in delivering a best-in-class soft service provision. Candidates will be required to meet security checks (BPSS & NPPV Level 2) to work on the client premises. Main Duties
To support the Compliance Manager in managing the engineering service delivery throughout their geographical area in line with contract obligations and service standards. To manage the engineering teams and ensure appropriate levels of resources are deployed with succession and development plans in place. Ensure all activities are carried out in accordance with all statutory requirements and corporate policies including, but not limited to, Health and Safety, Quality Assurance, Environment & Sustainability and Employment Legislation. To embed a zero accidents culture of Health and Safety within the contract. Support the Customer Relationship & Experience Managers to liaise and communicate with senior client business unit representatives on all areas of engineering service delivery, performance improvement and service development. Ensure that the budget is adhered to, and all levels of expenditure are within the set contract targets. To drive performance levels across the region implementing Business Improvement Plans to ensure continuous improvement, best practice and innovations are at the heart of our model. To ensure Mitie staff are fully motivated in their work, visibly live the corporate values and exhibit the behaviours that enhance their work experience and the experience of the customers they serve. Be knowledge resource for wider DfT team. Essential
What we are looking for Relevant M&E qualification – e.g. BS 7671-18th edition, C&G/NVQ Mechanical/Electrical. Experience in management of remote engineering service delivery across a diverse multi-site portfolio. Excellent people communication skills: ability to manage and develop positive relationships with stakeholders. Awareness of best practice commercial and financial principles and P&L management. Experience in managing change projects within FM environments. IT literate in CAFM Information Management Systems. Experience in successfully working in a pressured and stressful environment. Good working knowledge of H&S related to TFM services. Relevant industry experience in operational management: 3 years+. Full UK Driving licence and ability to travel. Desirable
Approved Person Electrical/Mechanical. L8/Fire/Asbestos Responsible Person. Electrical Testing and Inspection C&G 2391. IOSH Managing Safely. Personal Qualities & Behaviours
Proven ability to lead, direct and motivate teams effectively. A team player but able to work under own initiative and able to escalate matters out of own limitations. Ability to organise and prioritise workload for multiple resources and functional areas. Strong communications skills, both written and verbal. A strong customer centric approach. Ability to coach colleagues and staff, interact with people at all levels and proactively build professional credibility and relationships. Demonstrate ability to manage multiple issues and short-term projects concurrently. IT literacy - candidate must have strong report writing skills. Microsoft Office, Excel, and PowerPoint proficiency required. Ability to make decisions based on key evidence and information. Actively encourages the team to adapt new practices and lead by example. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Sadhna Jha at sadhna.jha@mitie.com. Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger. Apply Now
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Job Overview The purpose of this role is to lead the engineering service delivery supporting the Compliance Manager on the Department for Transport (DfT) facilities management contract within their geographical area of responsibility. The role is responsible for supporting all areas of engineering service delivery to all affected properties within the defined geographical area. The role will provide operational leadership and direction to ensure compliance with service delivery obligations, support the Compliance Manager in management of the P & L, SLA's and KPI performance measurement. The role will provide leadership to all staff and key supply partners, inspiring performance excellence across all levels and in all engineering service delivery areas, working within the agreed commercial model and budgets and to drive innovation, operational excellence, and continuous improvement in delivering a best-in-class soft service provision. Candidates will be required to meet security checks (BPSS & NPPV Level 2) to work on the client premises. Main Duties
To support the Compliance Manager in managing the engineering service delivery throughout their geographical area in line with contract obligations and service standards. To manage the engineering teams and ensure appropriate levels of resources are deployed with succession and development plans in place. Ensure all activities are carried out in accordance with all statutory requirements and corporate policies including, but not limited to, Health and Safety, Quality Assurance, Environment & Sustainability and Employment Legislation. To embed a zero accidents culture of Health and Safety within the contract. Support the Customer Relationship & Experience Managers to liaise and communicate with senior client business unit representatives on all areas of engineering service delivery, performance improvement and service development. Ensure that the budget is adhered to, and all levels of expenditure are within the set contract targets. To drive performance levels across the region implementing Business Improvement Plans to ensure continuous improvement, best practice and innovations are at the heart of our model. To ensure Mitie staff are fully motivated in their work, visibly live the corporate values and exhibit the behaviours that enhance their work experience and the experience of the customers they serve. Be knowledge resource for wider DfT team. Essential
What we are looking for Relevant M&E qualification – e.g. BS 7671-18th edition, C&G/NVQ Mechanical/Electrical. Experience in management of remote engineering service delivery across a diverse multi-site portfolio. Excellent people communication skills: ability to manage and develop positive relationships with stakeholders. Awareness of best practice commercial and financial principles and P&L management. Experience in managing change projects within FM environments. IT literate in CAFM Information Management Systems. Experience in successfully working in a pressured and stressful environment. Good working knowledge of H&S related to TFM services. Relevant industry experience in operational management: 3 years+. Full UK Driving licence and ability to travel. Desirable
Approved Person Electrical/Mechanical. L8/Fire/Asbestos Responsible Person. Electrical Testing and Inspection C&G 2391. IOSH Managing Safely. Personal Qualities & Behaviours
Proven ability to lead, direct and motivate teams effectively. A team player but able to work under own initiative and able to escalate matters out of own limitations. Ability to organise and prioritise workload for multiple resources and functional areas. Strong communications skills, both written and verbal. A strong customer centric approach. Ability to coach colleagues and staff, interact with people at all levels and proactively build professional credibility and relationships. Demonstrate ability to manage multiple issues and short-term projects concurrently. IT literacy - candidate must have strong report writing skills. Microsoft Office, Excel, and PowerPoint proficiency required. Ability to make decisions based on key evidence and information. Actively encourages the team to adapt new practices and lead by example. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Sadhna Jha at sadhna.jha@mitie.com. Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger. Apply Now
#J-18808-Ljbffr
