Contract type : Permanent
Interview date : 27 Feb 2025
Ref : CS1686
About the role
Horsham District Council is looking for an Environmental Health & Licensing Assistant to provide technical and administrative support to the Environmental Health and Licensing department and assist in the provision of an effective, efficient, and economic service for the Council. As an Environmental Health & Licensing Assistant, you will be the first point of contact for members of the public, businesses, and other organisations, providing technical advice and guidance on environmental health and licensing functions. You will help determine if requests for service are actionable and resolve issues where possible within the appropriate legislative framework or arrange for further action to be taken. Additionally, you will make recommendations concerning the granting, renewal, suspension, and revocation of licences/permits to the Head of Environmental Health and Licensing, and issue licences/permits. You will also be responsible for an individual caseload in relation to a specific technical specialised area of work, providing information and answering queries appropriately within the legislative framework. About you
To succeed as an Environmental Health & Licensing Assistant, you will have a proven ability to communicate with a range of people from different backgrounds, including ethnic, social, and professional, both verbally and in writing. You will have experience working with a diverse group of people, preferably in a customer-facing and team environment. You will be a competent IT user with the ability to use and develop different packages and systems. Additionally, you will have proven organisational and time management skills, along with an awareness of the legislation and procedures which are the responsibility of the department. About us
We have a friendly and supportive working environment, and being a smaller Council, you can really get to know everybody. We encourage and support our employees to have a healthy work-life balance by offering 28 days (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable. We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the Local Government Pension Scheme (LGPS), where the Council contributes circa 20% of pensionable salary. To support employees’ professional development, the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM) and Master of Business Administration (MBA). If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for an interview. Internal applicants, if you would like to apply for the role, please submit an expression of interest to HR@horsham.gov.uk explaining clearly how you meet the criteria and what you feel you can bring to the role. The easiest way to apply for a job vacancy is online.
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Horsham District Council is looking for an Environmental Health & Licensing Assistant to provide technical and administrative support to the Environmental Health and Licensing department and assist in the provision of an effective, efficient, and economic service for the Council. As an Environmental Health & Licensing Assistant, you will be the first point of contact for members of the public, businesses, and other organisations, providing technical advice and guidance on environmental health and licensing functions. You will help determine if requests for service are actionable and resolve issues where possible within the appropriate legislative framework or arrange for further action to be taken. Additionally, you will make recommendations concerning the granting, renewal, suspension, and revocation of licences/permits to the Head of Environmental Health and Licensing, and issue licences/permits. You will also be responsible for an individual caseload in relation to a specific technical specialised area of work, providing information and answering queries appropriately within the legislative framework. About you
To succeed as an Environmental Health & Licensing Assistant, you will have a proven ability to communicate with a range of people from different backgrounds, including ethnic, social, and professional, both verbally and in writing. You will have experience working with a diverse group of people, preferably in a customer-facing and team environment. You will be a competent IT user with the ability to use and develop different packages and systems. Additionally, you will have proven organisational and time management skills, along with an awareness of the legislation and procedures which are the responsibility of the department. About us
We have a friendly and supportive working environment, and being a smaller Council, you can really get to know everybody. We encourage and support our employees to have a healthy work-life balance by offering 28 days (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable. We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the Local Government Pension Scheme (LGPS), where the Council contributes circa 20% of pensionable salary. To support employees’ professional development, the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM) and Master of Business Administration (MBA). If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for an interview. Internal applicants, if you would like to apply for the role, please submit an expression of interest to HR@horsham.gov.uk explaining clearly how you meet the criteria and what you feel you can bring to the role. The easiest way to apply for a job vacancy is online.
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