Equals One Ltd | Finishing Service Engineer

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Full time
Location: Kendal
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Job offered by: Equals One Ltd
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Category:
Job Description

Employed Service/Finishing Engineer Opportunity Location: Northwest Competitive Salary | Healthcare Benefit | Free Parking | Company Vehicle and Fuel Card for Business Use Our client is the Northwest's leading installer of Orangeries, Conservatories, Garden Rooms, Glazed Extensions, and Windows and Doors. They are part of a £60m+ turnover group focused on delivering exceptional service to their customers. To support their ongoing business growth, they have an opportunity for an experienced Service/Finishing Engineer to join their team in Kendal, covering the Lake District. This role will include a company vehicle and fuel card for business use. It is vital for them to deliver exceptional service to customers. To achieve this, it is essential that their Service/Finishing Engineers are quality-focused, experienced, and passionate about providing excellent customer service. This is a great opportunity to work for a high-profile, top-quality, forward-thinking business. Role Responsibilities Resolve issues with windows, doors, bi-folds, orangeries, and conservatories. Provide excellent customer service while at customers' properties. Ensure that all visits are completed on the first visit. Deliver high-quality work and ensure quality standards are met at all times. Support the Engineering team in resolving any issues as needed. Maintain a positive customer experience score. Possess strong knowledge and experience of site Health and Safety. Demonstrate extremely high standards of work. Drive to achieve deadlines and deliver quality work right the first time. Person Attributes Previous experience in all aspects of window, door, and bi-fold fitting, including conservatories and orangeries. Ability to fit miscellaneous hardware or fittings such as handles, hinges, glazing, and letterboxes. Excellent product knowledge with strong problem-solving skills to identify cost-efficient solutions. Good customer service skills with a calm and polite approach when dealing with dissatisfied customers. Clean driving license. Ability to work independently and use initiative. Good communication skills, both verbal and written. Self-motivated individual with a can-do approach to work and the ability to meet deadlines. A willingness to undertake further training and implement learning into daily work is essential. If you have the drive to make it happen with a positive can-do attitude and a focus on quality work, this could be the opportunity for you. Please submit your CV to apply for this Finishing Service Engineer role.

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