ERP Finance Support Analyst (PERM)

Job Description Mainly remote with 1 - 2 days in the office per week My client is an end user, and they are looking for an ERP Finance System Support Consultant to support Dynamics AX 2012 and D365 and the relationships between my client and their internal customers and the third-party implementers of Dynamics AX. The role will include 1st, 2nd, and 3rd line support, managing service requests, providing and documenting resolutions, testing new developments and maintaining the Support portal. Other responsibilities will be: Responsible for supporting current AX 2012 and upcoming D365 implementation. Being the contact point for all initial queries on AX, filtering usage problems from issues with the system, raising and escalating issues with suppliers. Supporting all functions across the business to document, replicate and resolve AX incidents and liaising with users. Create knowledge base articles and processes documentation for products, known issues, and workarounds ensuring these are reviewed and maintained. My client is looking for someone with the below experience: Experience of Dynamics AX 2012 R3, D365. Understanding of business processes and support issues in Finance. Experience in Org Admin, System Administration including Workflow and Security roles. My client is specifically looking for someone with a finance background as this role will be finance-related support with the opportunity toward a consultant role dependent on the candidate's capability. They are ideally wanting someone with some finance degree/ACCA/CIMA qualification- with AX/D365 experience even if it's few years. Please note you must already be eligible to work in the UK. If you are interested, please get in contact with Kamilla Ryan.

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