Estates and Community Officer (Marleigh)
Location:
Hanger Building Jubilee Square, Marleigh, Cambridge Hours:
Permanent 36 hours p/w Monday – Friday: some weekend & evening work required to be agreed beforehand The Role The Estates and Community Officer is responsible for: Overseeing day-to-day operations of a community centre & wider open space Monitoring & managing contractor/s First line support for residents in person & over the phone/emails Key Responsibilities Point of contact for residents & wider community groups, ensuring high standards of customer care and being presentable & approachable for users of the community centre Producing KPI reports & site inspection reports to assist the Service Charge Estate Manager with estate operations Supporting the Service Charge Estate Manager with handovers of future infrastructure, including landscaping reports & sign-off Engaging with & supporting local community groups and chairing multiple user groups including building user groups, local community steering groups & resident associations Ensuring the community centre is operated in a safe and secure manner and that H&S regulations are adhered to Promoting The Land Trust policies and aims Assisting with negotiating annual budgets & ad hoc works Monitoring & maintaining a booking system software to control bookings for the community centre; required to assist with setting up bookings & raising invoices Essential Skills and Attributes GCSE English and Maths grade 4 or above Experience of and confidence in using spreadsheets; good knowledge of Microsoft Office package 1-2 years experience in dealing with customers via telephone, e-mails, etc. 1-2 years estates management experience, including management of maintenance contracts & reporting on progress Confident in engaging with several community groups, with the ability to build & maintain relationships to a high level High level of accuracy, integrity, and good attention to detail Experience with Service Charge would be desirable but not essential Confident telephone manner and excellent spoken and written communication skills Salary and Benefits £30,000 depending on experience A salary sacrifice pension scheme, company matching employee contributions up to 6% Life Insurance (4 x salary) Role is based on site 5 days holiday per year, plus bank holidays, rising to 31.5 days with service Closing date is
9am on Monday 29 November 2024 . Interviews
will be held the week commencing 2nd December. To apply for this role, please send your
CV
and cover letter to
recruitment@thelandtrust.org.uk . Candidates must be eligible to live and work in the UK. The Land Trust is committed to the principle of equal opportunity in employment, ensuring that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. The Land Trust is committed to safeguarding and promoting the welfare of everyone who has contact with its services and colleagues. If you have any questions or queries about what we do or how to go about working with us, we'd love to hear from you. We are always on the lookout for enthusiastic, committed people who want to make a real and lasting difference in their local community.
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Location:
Hanger Building Jubilee Square, Marleigh, Cambridge Hours:
Permanent 36 hours p/w Monday – Friday: some weekend & evening work required to be agreed beforehand The Role The Estates and Community Officer is responsible for: Overseeing day-to-day operations of a community centre & wider open space Monitoring & managing contractor/s First line support for residents in person & over the phone/emails Key Responsibilities Point of contact for residents & wider community groups, ensuring high standards of customer care and being presentable & approachable for users of the community centre Producing KPI reports & site inspection reports to assist the Service Charge Estate Manager with estate operations Supporting the Service Charge Estate Manager with handovers of future infrastructure, including landscaping reports & sign-off Engaging with & supporting local community groups and chairing multiple user groups including building user groups, local community steering groups & resident associations Ensuring the community centre is operated in a safe and secure manner and that H&S regulations are adhered to Promoting The Land Trust policies and aims Assisting with negotiating annual budgets & ad hoc works Monitoring & maintaining a booking system software to control bookings for the community centre; required to assist with setting up bookings & raising invoices Essential Skills and Attributes GCSE English and Maths grade 4 or above Experience of and confidence in using spreadsheets; good knowledge of Microsoft Office package 1-2 years experience in dealing with customers via telephone, e-mails, etc. 1-2 years estates management experience, including management of maintenance contracts & reporting on progress Confident in engaging with several community groups, with the ability to build & maintain relationships to a high level High level of accuracy, integrity, and good attention to detail Experience with Service Charge would be desirable but not essential Confident telephone manner and excellent spoken and written communication skills Salary and Benefits £30,000 depending on experience A salary sacrifice pension scheme, company matching employee contributions up to 6% Life Insurance (4 x salary) Role is based on site 5 days holiday per year, plus bank holidays, rising to 31.5 days with service Closing date is
9am on Monday 29 November 2024 . Interviews
will be held the week commencing 2nd December. To apply for this role, please send your
CV
and cover letter to
recruitment@thelandtrust.org.uk . Candidates must be eligible to live and work in the UK. The Land Trust is committed to the principle of equal opportunity in employment, ensuring that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. The Land Trust is committed to safeguarding and promoting the welfare of everyone who has contact with its services and colleagues. If you have any questions or queries about what we do or how to go about working with us, we'd love to hear from you. We are always on the lookout for enthusiastic, committed people who want to make a real and lasting difference in their local community.
#J-18808-Ljbffr
