ETF Service Director – Vice President, Client Service II

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Volunteer
Location: London
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Job offered by: BNY Mellon
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At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of

ETF Service Director - Vice President II

to join our Asset Servicing - Client Experience team. This role is located in London - Hybrid. In this role, you will make an impact in the following ways: Build strong, collaborative relationships, both internally and externally with clients. Analyze data and information and demonstrate problem-solving skills. Operate with a sense of urgency while effectively prioritizing tasks. Communicate clearly and concisely, adapting style depending on the audience. Apply a strong controls focus and know when to escalate issues. Demonstrate strong leadership skills and provide guidance to less experienced team members. To be successful in this role, we’re seeking the following: Bachelor's degree or the equivalent combination of education and experience. Significant years of client services experience within ETFs and Asset Servicing, paired with operational expertise. Collaborative and flexible approach to problem-solving, outstanding interpersonal skills, and the ability to work effectively in a global team environment. Able to work independently and autonomously, manage multiple work streams, and have an eye for detail. Experience working with and influencing cross-functional teams and senior stakeholders. A business-focused individual with a results-driven mentality combined with a high desire to work strategically. At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #LIHybrid

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