Euro Car Parts Ltd | Branch Manager

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Full time
Location: Taunton
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Job offered by: Euro Car Parts Ltd
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Job Description

Company Description: Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail, and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues; we recognize that our people are our greatest asset. We currently employ over 9,000 colleagues; from logistics and supply chain to indoor or field-based sales, or finance and legal to marketing, communications, and HR - the world really is your oyster when you work for LKQ Euro Car Parts. As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally. Developing our people is part of our core values at LKQ Euro Car Parts; you don’t just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we. Job Overview: As a key member of the LKQ UK and Ireland branch management team, the Branch Manager will create, develop, and drive high performance in operational standards within their branch. These standards are directly aligned with the organization's strategy and plans, ensuring that the customer promise remains central to everything we do. In this role, the Branch Manager is responsible for overseeing all branch operational processes, including retail operations, resource management, and customer service. Why Work for LKQ: Here, your work goes beyond just a job. We prioritize our colleagues as the foundation of our success. We foster a friendly and inclusive work environment where everyone can be their best. Our Colleague Promise is a testament to our commitment to you. We strive to create a fair, inclusive, and high-performing workplace where you can feel motivated, supported, valued, and proud. Work-life balance is important, and we encourage flexibility and a balanced lifestyle. Our Customer Promise embodies our unwavering dedication to excellence. We commit to being their supportive partner of choice whenever they need us and offering only the highest quality products and services. Key Responsibilities: Full ownership of the branch operational (variable cost) P&L performance, including retail channel sales vs budget. Ensure the correct controls, measures, and inventory controls are in place. Hold line management responsibility for the branch operational and retail teams and dotted line responsibility for the day-to-day management of the sales team within the branch. Lead, manage, coach, and develop the branch team, ensuring they have the necessary tools, skills, and capabilities to deliver on the business plan and uphold the customer promise. Conduct regular performance reviews, provide training, and facilitate professional development. Cultivate and maintain an equitable, diverse, and inclusive environment where colleagues feel empowered to be themselves. Ensure the workplace remains free from discrimination, harassment, and bullying. Manage branch recruitment, ensuring we are hiring right first time and attracting future talent into the organization. Manage payroll, headcount, and distribution in alignment with controllable operational contribution targets. Deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives. Maintain strong customer relationships in relation to operational delivery and service. Lead and drive high colleague engagement and a values-driven culture across the whole branch team. Lead the implementation of new processes, systems, and standards, whether physical, cultural, or behavioral to drive continuous improvement within the branch network. Serve as a role model and advocate for the LKQ values, consistently acting with integrity while guiding, motivating, and leading your team. Promote a safety-first culture, ensuring that safety remains a priority at all times. Skills and Experience: Experience leading a team in a retail, distribution, or product sales environment. Ability to work collaboratively across multiple functions. Have managed a P&L previously. Have strong negotiation and influencing skills that are adaptable to both internal and external stakeholders. Experience nurturing long-lasting customer relationships. What We Offer: Competitive salary. 33 days annual leave (including bank holidays)*. Personal development leading to career opportunities across the UK & Europe. Contributory pension scheme. Life assurance. Support through our 24/7 Employee Assistance Programme for you and your family. Discounted Health Club memberships. Hospital Plan and Online GP. Cycle to work scheme. Online retail discount. Staff discount. *pro rata for PT colleagues.

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