WHAT ARE WE LOOKING FOR …
We are searching for an outstanding Events Executive to join our bustling Sales and Revenue team. You will have outstanding interpersonal skills and a passion for delivering exceptional guest service. You will thrive in a fast-paced and dynamic environment whilst retaining a sense of calm under pressure. With a natural ability to build rapport and an excellent telephone manner, you will be confident explaining all product options within The Celtic Collection. A positive outlook, a good eye for detail and being IT literate (Opera) is a must for this role. You will be a top multitasker with a sense of fun and professionalism in equal measure. Previous experience in a similar role is essential.
WHAT YOU’LL DO … You will convert initial enquiries to confirmed revenue, upselling all our facilities at The Celtic Collection. Working with our systems, you will achieve maximum rate and occupancy, exceeding expectations and delivering exceptional experiences in every call. You will utilise exemplary sales techniques and guest service skills while having a fantastic eye for detail.
WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed!
WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways, and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities, and team-building and family activities including archery, adventure golf, laser clays, and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of Tŷ Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second Tŷ Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government.
RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.
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WHAT YOU’LL DO … You will convert initial enquiries to confirmed revenue, upselling all our facilities at The Celtic Collection. Working with our systems, you will achieve maximum rate and occupancy, exceeding expectations and delivering exceptional experiences in every call. You will utilise exemplary sales techniques and guest service skills while having a fantastic eye for detail.
WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed!
WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways, and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities, and team-building and family activities including archery, adventure golf, laser clays, and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of Tŷ Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second Tŷ Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government.
RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.
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