Events Hospitality Supervisor

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Full time
Location: London
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Job offered by: Baxterstorey
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Category:
Job Title: Events Hospitality Supervisor Location:

London

Salary:

£30k

Benefits:

28 Days holiday including bank holidays

Plus your birthday off

3 volunteering days

3 days grandparent leave

24 week’s enhanced maternity leave

Secondary career leave

Wedding/commitment day leave

Free meals on shift

Bespoke training and development opportunities

Apprenticeships opportunities for all experience levels

Pension and life insurance

Discounts available on our HAPI app; high street shops, holidays & cinema

Wellbeing hub

Access to employee assistance programme

Cycle to work scheme

Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a

Events Hospitality Supervisor

who supports their team, enabling them to exceed expectations at every turn.

As an Events Supervisor, you would be working closely with the Hospitality Manager based on site, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.

Key Responsibilities:

Play an integral role in the successful delivery of events across the site

Support day to day hospitality sector

Monitor daily standards achieved in your department and report to line managers any areas of concern.

Liaise with key people in all necessary areas (kitchen, events, reception, etc.) to ensure the provision of food and service is consistent and in line with pre-agreed menu/standards.

Meet clients on arrival ensuring that the event is as they require and ensure any on-the-day changes are passed on to the relevant people where necessary.

Deal effectively and courteously with customer complaints, and refer all complaints to the line manager if necessary.

Carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues, reporting to the line manager.

Ensure in-house accounting policies are adhered to and monitor food and beverage control, including performing stock take.

Qualifications:

Experience in running large events, dinners.

Good product knowledge (food/beverage)

Leads by example by always acting professional.

Excellent communication skills

Takes the initiative

Excellent time management

Supportive / Team player

Strong presentation skills

Excellent customer care skills

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

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