London
Salary:
£30k
Benefits:
28 Days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 week’s enhanced maternity leave
Secondary career leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on our HAPI app; high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme
Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a
Events Hospitality Supervisor
who supports their team, enabling them to exceed expectations at every turn.
As an Events Supervisor, you would be working closely with the Hospitality Manager based on site, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.
Key Responsibilities:
Play an integral role in the successful delivery of events across the site
Support day to day hospitality sector
Monitor daily standards achieved in your department and report to line managers any areas of concern.
Liaise with key people in all necessary areas (kitchen, events, reception, etc.) to ensure the provision of food and service is consistent and in line with pre-agreed menu/standards.
Meet clients on arrival ensuring that the event is as they require and ensure any on-the-day changes are passed on to the relevant people where necessary.
Deal effectively and courteously with customer complaints, and refer all complaints to the line manager if necessary.
Carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues, reporting to the line manager.
Ensure in-house accounting policies are adhered to and monitor food and beverage control, including performing stock take.
Qualifications:
Experience in running large events, dinners.
Good product knowledge (food/beverage)
Leads by example by always acting professional.
Excellent communication skills
Takes the initiative
Excellent time management
Supportive / Team player
Strong presentation skills
Excellent customer care skills
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
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