Events Manager

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Full time
Location: London
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Job offered by: Central Hall Venues
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An opportunity has arisen to join Central Halls Westminster as the

Events Manager. Location:

Westminster, SW1H This is an office-based role; however, we will consider hybrid or flexible working arrangements. Job type:

Full-time Salary:

£36,700 per annum based on experience. About us We are Central Hall Venues, a network of heritage venues for concerts, meetings, conferences, and workshops. Our flagship venue, Central Hall Westminster, has hosted high-profile events like the BBC New Year’s Eve concerts, The Late Late Show, and the Burberry Fashion Show. We generate revenue by hiring our facilities to corporate, charity, and private clients, primarily for live events ranging from small meetings to concerts of up to 2,400 attendees. We aim to build a reputation for quality, heritage, and memorable experiences. Central Hall Westminster (CHW) Ltd is owned by Trustees appointed by the Methodist Church; as such, we aim to conduct business in line with the ethics of the Methodist Church and our Central Hall Venues (CHV) values. CHV is the brand name for the portfolio of venues run by CHW Ltd. About you We are looking for an experienced Events Manager who will be primarily responsible for coordinating and delivering memorable events for our clients at our flagship London venue, Central Hall Westminster. You will: Demonstrate practical experience in events management, handling high-volume and high-capacity events. Consistently deliver exceptional levels of customer service with a focus on enhancing service delivery, supporting client satisfaction, and fostering opportunities for repeat business. Ensure utmost attention is given to protecting the fabric of our Grade II listed building. The Events Manager will be expected to plan all operational elements of a client booking and proactively maximise all upselling opportunities. This may include providing opportunities for menu tastings, additional site visits, and production meetings. You will support our business by monitoring and responding to client enquiries from a variety of sources in a timely manner and collaborate with our key service partners (AV/Production, Catering, and Security) to tailor bookings to our clients' needs, prepare invoices in line with company processes, and timely report client data in our venue management system. You will be able to confidently work with the Sales team to ensure bookings transition efficiently and promote effective communication with clients and internal teams. Given the organisation’s affiliation with the Methodist Church, an understanding and alignment with Methodist values are essential.

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