Provide direct administrative support to the CEO and members of the ELT, including calendar management, travel arrangements, and meeting coordination. Manage the CEO’s inbox, prioritising and responding to emails as needed, and ensuring timely follow-up on critical actions. Prepare agendas, presentations, and reports for meetings, ensuring the CEO and ELT are well-prepared for engagements.
Team and Meeting Coordination
Schedule and organise internal and external meetings, including ELT meetings, board meetings, and client engagements. Take detailed minutes during meetings, track action items, and ensure timely follow-up. Ensure seamless coordination of leadership-level meetings, including virtual and in-person logistics.
Leadership and Team Management
Manage and oversee the work of the Executive Assistant to the SLT, ensuring they deliver high-quality support to the wider leadership team. Provide mentorship and guidance to the Executive Assistant/Office Administrator, promoting a culture of excellence and continuous improvement. Ensure effective delegation and coordination of responsibilities across the executive support function.
Office Administration Oversight
Oversee the smooth running of office operations, ensuring a productive and professional working environment. Support the Executive Assistant/Office Administrator in tasks such as office supply management, vendor liaison, and organising company events. Act as a point of escalation for office-related issues, resolving them in a timely and efficient manner.
Project and Task Management
Assist with the planning and execution of special projects and strategic initiatives as directed by the CEO or ELT. Track progress on key company initiatives, ensuring deadlines are met and priorities are aligned. Proactively identify opportunities to streamline processes and improve efficiency.
Communication and Liaison
Act as the primary point of contact between the CEO, ELT, and internal/external stakeholders. Handle confidential and sensitive information with discretion and professionalism. Ensure consistent and effective communication across the executive office and other teams.
Ad Hoc Responsibilities
Assist with recruitment efforts and onboarding for senior hires as needed. Organise company events, leadership off-sites, and team-building activities. Support operational and administrative needs for the CEO and ELT, ensuring a professional and responsive approach.
The above list is non-exhaustive; you may be required to carry out any ancillary duties in relation to your role, in addition to the abovementioned list. Requirements: Proven experience as an Executive Assistant or in a similar role supporting C-level executives or senior leadership, with experience managing other team members or support staff. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with tools like Teams, Zoom, and project management software. Leadership experience, with a proven ability to mentor and guide team members effectively. Experience working in a fast-paced, high-growth environment, ideally within a tech start-up or dynamic organisation. Discretion and integrity in handling sensitive and confidential information. Person specification: Exceptional organisational and time management skills, with the ability to manage multiple priorities and deadlines. Strong written and verbal communication skills, with the ability to draft high-quality correspondence and reports. A proactive and resourceful problem-solver with strong attention to detail. The Employer reserves the right to make amends to the job specification from time to time, to meet the needs of the business. Job Type: Full-time Pay: £40,000.00-£45,000.00 per year Benefits: Additional leave Casual dress Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free or subsidised travel Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay Transport links Work from home Schedule: Flexitime Monday to Friday No weekends Ability to commute/relocate: Newcastle upon Tyne NE6 1AB: reliably commute or plan to relocate before starting work (required) Work Location:
Hybrid remote in Newcastle upon Tyne NE6 1AB Reference ID:
Exec25
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