Facilities And Maintenance Manager - London
Facilities and Maintenance Manager - 39,500 per annum
ExCeL London, the home of world leading events is enjoying a period of significant growth and is set to become Europe's largest connected convention centre with the opening of a new extension in Autumn 2024, increasing capacity by 25%. To support this exciting expansion, we're growing our world class hospitality team that will help to deliver over 400 leading industry events every year. ExCeL London Hospitality caters for the biggest, most influential events in the UK, from executive meetings to large scale conferences and exhibitions. We boast a highly trained team of managers, chefs and waiting staff, who ensure our customers receive the best possible service.
Overall Purpose of the role:The Facilities and Maintenance Manager will be in charge of any aspects of the company maintenance procedure. They will own the company asset lists, manage and action the full repairs process.Alongside the Head of Logistics leading the implementation of change programmes to deliver operational benefits, you will bring up and drive new procedures across the company.
We ensure that you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Who we are:Levy UK + Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focussed on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do. We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
More information about the role:
About you:
Facilities and Maintenance Manager - 39,500 per annum
ExCeL London, the home of world leading events is enjoying a period of significant growth and is set to become Europe's largest connected convention centre with the opening of a new extension in Autumn 2024, increasing capacity by 25%. To support this exciting expansion, we're growing our world class hospitality team that will help to deliver over 400 leading industry events every year. ExCeL London Hospitality caters for the biggest, most influential events in the UK, from executive meetings to large scale conferences and exhibitions. We boast a highly trained team of managers, chefs and waiting staff, who ensure our customers receive the best possible service.
Overall Purpose of the role:The Facilities and Maintenance Manager will be in charge of any aspects of the company maintenance procedure. They will own the company asset lists, manage and action the full repairs process.Alongside the Head of Logistics leading the implementation of change programmes to deliver operational benefits, you will bring up and drive new procedures across the company.
We ensure that you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits and Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health + Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) and many more
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Free meals on duty
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days annual leave plus BH's and an additional day off for your birthday!
- Competitive and supportive family benefits
- Holiday purchase scheme
- On-going training, development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Who we are:Levy UK + Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focussed on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do. We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
More information about the role:
- Delivery of consistent and exceptional service standards to achieve and ideally exceed agreed unit targets and grow our reputation for legendary customer service.
- Responsible for the company assets maintenance as well as managing and keeping up to date the assets list spreadsheet.
- Responsible for the entire company areas maintenance as well as managing and keeping up to date the areas maintenance logs.
- Responsible to offer guidance and solutions over minor repairs which can be sorted internally.
- Book call outs and repair visits in accordance with level of business across the areas the maintenance must take place.
- Responsible to report back to the venue any maintenance issues falling into the "host responsibilities category".
- Working alongside the Health and Safety Manager to release hot work permits and obtained risk assessment methods.
- Liaise with 3rd party supplier, contractors, and engineers to facilitate the communication.
- Attending company and business meetings once requested.
About you:
- Experience in a fast-paced environment
- Experience and knowledge in electrics, fabrics and plumbing maintenance is required
- Excellent communications skills - able to influence all stakeholder levels.
- Calm and structured approach, coupled with resilience and problem-solving skills.
