My client, one of the UK's largest Facilities Management companies, is looking for a Facilities Helpdesk/Coordinator in the Basingstoke area.
Duties:
Responsible for answering telephone calls and directing calls to the appropriate point of contact. Providing excellent service to clients and listening to inquiries, ensuring clients are satisfied with the products we offer. Greeting visitors in a friendly manner and ensuring that they are directed or taken to their meeting location or introduced to their point of contact. Ensuring that visitors sign in and out on the registration application, assisting visitors with difficulties using the registration application to ensure all building personnel numbers are up to date, particularly for security purposes. Ensuring that all new staff members are registered on the registration application. Providing a virtual office service, including assisting with client applications, contract agreements, account set-up, and monthly invoicing of client payments. Assisting the Finance Department with outstanding monthly payments owed by contacting clients on the phone and engaging with them to explain their situation, offering solutions to those arrears. Providing general administrative support to the HR and Facilities Department. Booking meeting rooms for meetings. Ordering and organizing refreshments and tableware for meetings. Scheduling meeting room use for associated departments, if needed. Raising purchase requisitions for office supplies. Scheduling mail pick-ups and distributing incoming mail and franking outgoing mail. Providing a Front of House service by maintaining the Reception area as a welcoming space, ensuring that all certificates are in place. Organizing and scheduling the reception rota. Reporting maintenance requests. Overseeing that the cleaner’s job is well done.
Salary:
This is a temp role paying £14.42 per hour PAYE or £18.20 per hour Umbrella.
Requirements: Previous experience as a Facilities Helpdesk/Coordinator is essential.
If you deem yourself suitable for this position, please apply immediately. #J-18808-Ljbffr
Duties:
Responsible for answering telephone calls and directing calls to the appropriate point of contact. Providing excellent service to clients and listening to inquiries, ensuring clients are satisfied with the products we offer. Greeting visitors in a friendly manner and ensuring that they are directed or taken to their meeting location or introduced to their point of contact. Ensuring that visitors sign in and out on the registration application, assisting visitors with difficulties using the registration application to ensure all building personnel numbers are up to date, particularly for security purposes. Ensuring that all new staff members are registered on the registration application. Providing a virtual office service, including assisting with client applications, contract agreements, account set-up, and monthly invoicing of client payments. Assisting the Finance Department with outstanding monthly payments owed by contacting clients on the phone and engaging with them to explain their situation, offering solutions to those arrears. Providing general administrative support to the HR and Facilities Department. Booking meeting rooms for meetings. Ordering and organizing refreshments and tableware for meetings. Scheduling meeting room use for associated departments, if needed. Raising purchase requisitions for office supplies. Scheduling mail pick-ups and distributing incoming mail and franking outgoing mail. Providing a Front of House service by maintaining the Reception area as a welcoming space, ensuring that all certificates are in place. Organizing and scheduling the reception rota. Reporting maintenance requests. Overseeing that the cleaner’s job is well done.
Salary:
This is a temp role paying £14.42 per hour PAYE or £18.20 per hour Umbrella.
Requirements: Previous experience as a Facilities Helpdesk/Coordinator is essential.
If you deem yourself suitable for this position, please apply immediately. #J-18808-Ljbffr
