Our client, a national public organisation, is currently searching for an Operations & Relationship Manager (Facilities Manager) to oversee a group of their sites (4 in total) in and around Hounslow, West London. The candidate will be expected to travel around this region to meet the needs of the role and must have a driving license and access to their own transport.
Reporting to the Senior Operations & Relationship Manager, the role will involve providing day-to-day management of the sites, ensuring their safe and efficient running while working closely with tenants to maximize tenant satisfaction and improve utilization.
Facilities Manager Responsibilities include:
Act as the main point of contact for tenant liaison and any issues that occur onsite. Arrange, chair, and facilitate tenant meetings (including site user groups and any health and safety-related meetings as required). Promote engagement between tenants and encourage idea sharing and problem-solving. Coordinate and provide support to site users on tenant new work requests, assist in following the approvals procedure as appropriate, and liaise with the Helpdesk. Coordinate and accompany visiting contractors on site visits related to tenant new work requests, tenant variation requests, and specifically accompany the Health, Safety, Security, and Fire officers for implementing fire risk assessments. Action any reasonable contracting requests (e.g., work permit, risk assessment, district valuer audit) as required. Manage key allocation records and coordinate the distribution of keys and fobs. Maintain records of and review the site's fire risk assessments and implement or escalate any actions. Keep records of FM contract obligations, such as planned, preventative maintenance, and lifecycle works. The ideal Facilities Manager will have a minimum of 2 years' experience within a Facilities Management role and experience in financial management, including monitoring budgets. Due to the nature of the businesses, experience within a healthcare environment will be advantageous. In return, our client is offering their Facilities Manager an annual salary of up to £40,000 per annum, as well as mileage for additional travel to sites beyond your closest/base site.
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Act as the main point of contact for tenant liaison and any issues that occur onsite. Arrange, chair, and facilitate tenant meetings (including site user groups and any health and safety-related meetings as required). Promote engagement between tenants and encourage idea sharing and problem-solving. Coordinate and provide support to site users on tenant new work requests, assist in following the approvals procedure as appropriate, and liaise with the Helpdesk. Coordinate and accompany visiting contractors on site visits related to tenant new work requests, tenant variation requests, and specifically accompany the Health, Safety, Security, and Fire officers for implementing fire risk assessments. Action any reasonable contracting requests (e.g., work permit, risk assessment, district valuer audit) as required. Manage key allocation records and coordinate the distribution of keys and fobs. Maintain records of and review the site's fire risk assessments and implement or escalate any actions. Keep records of FM contract obligations, such as planned, preventative maintenance, and lifecycle works. The ideal Facilities Manager will have a minimum of 2 years' experience within a Facilities Management role and experience in financial management, including monitoring budgets. Due to the nature of the businesses, experience within a healthcare environment will be advantageous. In return, our client is offering their Facilities Manager an annual salary of up to £40,000 per annum, as well as mileage for additional travel to sites beyond your closest/base site.
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