Avante Care & Support operates 11 care homes across Kent and London, offering residential, dementia, and specialist nursing care. We’re seeking a dynamic
Family Liaison Manager
to lead sales and marketing efforts, driving occupancy and attracting self-funding residents across our care homes. About the Role As a Family Liaison Manager, you’ll play a key role in managing enquiries, conducting tours, and ensuring our homes are vibrant communities filled with residents who match their unique needs. You’ll also contribute to local marketing initiatives and deliver on sales targets, helping to maintain high standards and enhance our homes’ profiles. Key Responsibilities Driving Home Occupancy : Achieve sales targets by managing the resident pipeline, conducting tours, and ensuring timely assessments. Sales & Marketing : Manage enquiries, update CRM systems, support marketing campaigns, and develop local business relationships. Reporting & Analysis : Track occupancy, produce reports, monitor competitors, and ensure compliance with GDPR. Collaboration : Work with teams across operations, sales, and marketing to deliver seamless service and identify new opportunities. What We’re Looking For Proven experience in sales, marketing, or business development. Strong organisational and communication skills. A proactive approach to building relationships with prospective residents, families, and key stakeholders. Familiarity with the care sector or NHS/CCG experience is a plus. Why Join Avante? Competitive salary with a commission structure. Opportunity to make a real difference in residents' lives. Training and development to help you succeed. If you’re passionate about delivering exceptional service and contributing to a thriving care community, we’d love to hear from you! Apply Today! Note: All roles are subject to an Enhanced DBS Disclosure. Shortlisted candidates will be invited to interview. Unfortunately, we cannot respond to all applicants due to the high volume of interest. Service/ Department
Managing Directors Office
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Family Liaison Manager
to lead sales and marketing efforts, driving occupancy and attracting self-funding residents across our care homes. About the Role As a Family Liaison Manager, you’ll play a key role in managing enquiries, conducting tours, and ensuring our homes are vibrant communities filled with residents who match their unique needs. You’ll also contribute to local marketing initiatives and deliver on sales targets, helping to maintain high standards and enhance our homes’ profiles. Key Responsibilities Driving Home Occupancy : Achieve sales targets by managing the resident pipeline, conducting tours, and ensuring timely assessments. Sales & Marketing : Manage enquiries, update CRM systems, support marketing campaigns, and develop local business relationships. Reporting & Analysis : Track occupancy, produce reports, monitor competitors, and ensure compliance with GDPR. Collaboration : Work with teams across operations, sales, and marketing to deliver seamless service and identify new opportunities. What We’re Looking For Proven experience in sales, marketing, or business development. Strong organisational and communication skills. A proactive approach to building relationships with prospective residents, families, and key stakeholders. Familiarity with the care sector or NHS/CCG experience is a plus. Why Join Avante? Competitive salary with a commission structure. Opportunity to make a real difference in residents' lives. Training and development to help you succeed. If you’re passionate about delivering exceptional service and contributing to a thriving care community, we’d love to hear from you! Apply Today! Note: All roles are subject to an Enhanced DBS Disclosure. Shortlisted candidates will be invited to interview. Unfortunately, we cannot respond to all applicants due to the high volume of interest. Service/ Department
Managing Directors Office
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