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Job Title: Family Liaison Officer
Salary: Up to £30,000.00 per annum
Location: New Barn School, Newbury, Berkshire
Hours: 40 hours per week, Monday to Friday
Contract: Permanent, Term Time Only
UK applicants only.
As part of our continued growth, we now have a fantastic opportunity for a Family Liaison Officer to join our close-knit team at New Barn School, part of Acorn Education.
Job Purpose:
As a Family Liaison Officer, you will provide a range of support to our students and their families. You will work directly with parents in a non-judgmental way, empowering them and their families to get the most out of the educational opportunities the School provides. You will have the ability to offer calm, appropriate and supportive advice to ensure the highest level of support for our pupils and families in line with the expectations and ethos of our school. You will work as part of the safeguarding, pastoral and behaviour team and support families with parenting, attendance, safeguarding and school issues. Responsibilities: Act as a point of contact for families/individuals needing support, and establish and foster good, trusting relationships with parents. Be available throughout the day by phone, Teams, email or text message and respond to all enquiries with an initial response within one working day. Where necessary or appropriate, schedule a return call from the relevant member of the school staff and keep parents/carers updated until the matter is satisfactorily resolved. Hold weekly virtual drop-in sessions via Teams. Provide practical advice and information about Autism and family support to parents in order for them to support their pupil. Research and share knowledge on local services relating to well-being, safeguarding and pastoral needs e.g., voluntary groups, health, support groups etc. About The School: New Barn School offers a broad, balanced and relevant curriculum to boys and girls, aged 6 – 19 years who have Social, Emotional and Mental Health complexities. Our services offer a stable, secure and supportive environment, in which the pupils and young people we care for can develop the skills and confidence necessary to help them fulfil their potential. Why join Acorn Education? Benefits: Life Assurance Pension scheme with options to increase your contributions “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: A wide range of health, wellbeing, and insurance benefits 100’s of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support We are committed to safeguarding and promoting the welfare of pupils. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
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As a Family Liaison Officer, you will provide a range of support to our students and their families. You will work directly with parents in a non-judgmental way, empowering them and their families to get the most out of the educational opportunities the School provides. You will have the ability to offer calm, appropriate and supportive advice to ensure the highest level of support for our pupils and families in line with the expectations and ethos of our school. You will work as part of the safeguarding, pastoral and behaviour team and support families with parenting, attendance, safeguarding and school issues. Responsibilities: Act as a point of contact for families/individuals needing support, and establish and foster good, trusting relationships with parents. Be available throughout the day by phone, Teams, email or text message and respond to all enquiries with an initial response within one working day. Where necessary or appropriate, schedule a return call from the relevant member of the school staff and keep parents/carers updated until the matter is satisfactorily resolved. Hold weekly virtual drop-in sessions via Teams. Provide practical advice and information about Autism and family support to parents in order for them to support their pupil. Research and share knowledge on local services relating to well-being, safeguarding and pastoral needs e.g., voluntary groups, health, support groups etc. About The School: New Barn School offers a broad, balanced and relevant curriculum to boys and girls, aged 6 – 19 years who have Social, Emotional and Mental Health complexities. Our services offer a stable, secure and supportive environment, in which the pupils and young people we care for can develop the skills and confidence necessary to help them fulfil their potential. Why join Acorn Education? Benefits: Life Assurance Pension scheme with options to increase your contributions “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: A wide range of health, wellbeing, and insurance benefits 100’s of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support We are committed to safeguarding and promoting the welfare of pupils. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
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