Field Collections Agent
*No Warrant Work involved*
Annual earnings
total up to
£37,617
(inclusive of the car allowance) Monthly Bonus Do you have a full driving licence and access to a vehicle for work? Would you love to work outdoors? Do you want the flexibility to work the hours to suit you and your customers? If the answer is yes, then we have an excellent opportunity for you! Please note we can only accept applications from candidates who reside within the local area. SALARY: Basic salary from
£27,417
plus
£4,200
Car Allowance & Fuel Card. Here at
Orbit
we like to go above and beyond, therefore as part of our
monthly commission
structure you will have access to an additional annual amount of
£6,000
for achieving commission targets which could take your annual earnings total up to
£37,617
(inclusive of the car allowance). SHIFTS: Flexible working patterns, to support your work-life balance. 25% of hours will be worked during our prime operating window between 4pm and 8pm Monday to Friday and 9am-1pm on Saturday. ROLE: As a Field Collections Agent at Orbit Credit Services you will need to be at ease speaking to our customers to discuss options that help them address their financial situation. You’ll be field-based covering a region across Edinburgh. In this rewarding role we’ll support you to use your expertise and commitment to customer service to help our customers achieve financial health. Your role will involve you: Visiting our customers at their home address supporting them to get back on track with their outstanding arrears Resolving customer accounts on a personal basis, taking payments, and setting up repayment plans to help them achieve financial wellbeing Educating customers on the potential consequences of non-payment of their account Using an iPad to update customers’ accounts with visit outcomes, so you need to be IT literate and comfortable using the iPad BENEFITS: Salary from £27,417 plus a monthly bonus of up to £6000 per annum Car allowance of £350 per month Fuel Card provided for business miles 31 days holiday (including bank holidays and annual 2-week December shutdown) Discount and cash back at hundreds of high-street shops To support you with this, our comprehensive five-week induction programme means you will spend time learning how to use our systems and deal with your customers effectively and professionally. We’ll make sure you’re fully prepared to speak to customers once you’ve hit the required quality structure Ongoing support and development from our in-house team MINIMUM REQUIREMENTS: A clear criminal record No CCJ’s or IVA’s within the last 6 years Confident verbal communicator Good listening and decision-making skills Proven time management skills Comfortable working alone Advisory note: At Orbit we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to the interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK. Job Type: Full-time Pay: £27,417.00 - £37,617.00 per year Job Ref: CCAFLD
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total up to
£37,617
(inclusive of the car allowance) Monthly Bonus Do you have a full driving licence and access to a vehicle for work? Would you love to work outdoors? Do you want the flexibility to work the hours to suit you and your customers? If the answer is yes, then we have an excellent opportunity for you! Please note we can only accept applications from candidates who reside within the local area. SALARY: Basic salary from
£27,417
plus
£4,200
Car Allowance & Fuel Card. Here at
Orbit
we like to go above and beyond, therefore as part of our
monthly commission
structure you will have access to an additional annual amount of
£6,000
for achieving commission targets which could take your annual earnings total up to
£37,617
(inclusive of the car allowance). SHIFTS: Flexible working patterns, to support your work-life balance. 25% of hours will be worked during our prime operating window between 4pm and 8pm Monday to Friday and 9am-1pm on Saturday. ROLE: As a Field Collections Agent at Orbit Credit Services you will need to be at ease speaking to our customers to discuss options that help them address their financial situation. You’ll be field-based covering a region across Edinburgh. In this rewarding role we’ll support you to use your expertise and commitment to customer service to help our customers achieve financial health. Your role will involve you: Visiting our customers at their home address supporting them to get back on track with their outstanding arrears Resolving customer accounts on a personal basis, taking payments, and setting up repayment plans to help them achieve financial wellbeing Educating customers on the potential consequences of non-payment of their account Using an iPad to update customers’ accounts with visit outcomes, so you need to be IT literate and comfortable using the iPad BENEFITS: Salary from £27,417 plus a monthly bonus of up to £6000 per annum Car allowance of £350 per month Fuel Card provided for business miles 31 days holiday (including bank holidays and annual 2-week December shutdown) Discount and cash back at hundreds of high-street shops To support you with this, our comprehensive five-week induction programme means you will spend time learning how to use our systems and deal with your customers effectively and professionally. We’ll make sure you’re fully prepared to speak to customers once you’ve hit the required quality structure Ongoing support and development from our in-house team MINIMUM REQUIREMENTS: A clear criminal record No CCJ’s or IVA’s within the last 6 years Confident verbal communicator Good listening and decision-making skills Proven time management skills Comfortable working alone Advisory note: At Orbit we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to the interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK. Job Type: Full-time Pay: £27,417.00 - £37,617.00 per year Job Ref: CCAFLD
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