Field Engineer (Swindon Area)

Social network you want to login/join with: At DXC Technology, we’re people first. Why? Because it’s people that get the job done. We have a flexible, autonomous, and open work culture. It’s successful because we have character: we’re proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We’re focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you’ll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for an experienced Field Engineer for Swindon and surrounding areas to work the following hours: Monday to Saturday 08:00 – 18:00 (typical 8-hour working day during Client office hours. Saturday working on an On-Call rota basis) Role Overview This is a field-based/mobile role supporting clients' hardware break-fix/swap activities across a specific geographical area. Clean & valid UK Driving License is essential. Work activities will be assigned daily to engineers by a Central Dispatch Team based on criticality, service level, and location, with engineers being responsible for punctual attendance at the allocated Branch locations for incident resolution within agreed service levels. Role requires frequent Saturday work on a rota basis. Key Accountabilities and Responsibilities Device and connectivity troubleshooting Device imaging and configuring Device swap outs and connectivity cabling, Wi-Fi Device stock control and asset management Proactive maintenance, user familiarisation, and guidance. Smart hands and eyes Liaison with other support teams Essential Skills / Qualifications Previous experience in a similar role. Familiarity with Point-of-Sale devices. Familiarity with Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routers. Knowledge of Windows operating system and associated technologies. Knowledge of peripherals and their maintenance – printers, scanners. Be SLA focused and familiar with call management products. Familiarity with support procedures, scripts, and processes. Awareness of Payment Card Industry (PCI) compliance would be desirable. Ability to gain base level security clearance – BPSS. Valid UK Driver’s License - Vehicle supplied. Investment In Training and Development We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as

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