Field In Salon Education and Business Partner - NE London - FTC - PPD
A DAY IN THE LIFE Delivering exceptional face to face and digital education sessions, that support the technical skillset and growth of the salons business. Act as edumerical, blending education sessions with a commercial mindset, implanting business plans that grow usage + ISMS, and carry out regular business reviews to support the clients goals, and providing solutions. Identify opportunities for increasing business through gap analysis, and showcase NPD with a growth mindset. Implement annual education plans for all accounts to support the highest level of expertise in salon when recommended services and haircare. Work towards singular and collectively education target reach for events, webinars, and course occupancies, as well actively taking part in projects to widen your skillset. Work collaboratively with your education manager to ensure education activity supports commercial outputs. Create a 360 approach to pro advocacy to increase customer + consumer awareness. Work strategically with both education and commercial managers to actively conquest new business. Key Job Accountabilities Achieve salon growth by conducting salon needs assessment for education and business growth for all accounts, identifying ISMS and gap analysis, as well as NPD opportunities for your area. Conduct up to x4 3 hour technical hands on sessions per year, per salon. Collaboratively work to implement NPD education launch plans with your managers for your area, ensuring 100% distribution once approved. Implement a salon contact strategy with a blend of face to face/ virtual meetings to ensure fast go to market strategy + effectively journey planning. Pro-actively embed a multi-brand strategy on all approved social media platforms and in line with L'Oreal social media policy. Create a seamless pre and post learning strategy to engage all customers with Access, ensuring registration and engagement to the 24/7 on-line education platform. Drive maximum occupancy for all national account courses, clinics, events and online activities. Establish the colour, treatment and retail objectives of the account set for your territory. Qualifications, knowledge and experience required WHO YOU ARE A NVQ level 3 as a minimum qualification and experience of teaching, educating and coaching or assessing hairdressers in a field role. Extensive knowledge and experience of colour, and colour application is absolute essential requirement. Experience of building relationships with clients and stakeholders. Commercially astute and understands the importance of selling: you must be good with figures. A great communicator, able to give and receive feedback with a positive attitude, always being approachable and keeps communication flowing at all levels, being transparent and up to date. A solutions orientated mindset with the ability to work accurately at pace and manage ambiguity in an ever changing and demanding environment. Strong planning and organizational skills- with ability to appropriately re-prioritise and change as required to meet deadlines. Is risk aware and builds contingency into plans. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the Professional Products Division, our mission is to be the partner of choice for the professional hair industry. Inspiring stylists and creating desirability amongst consumers with meaningful brands. We're the founding Division for the L'Oréal group, with a rich history over 110 years. The 8-brand portfolio includes the likes of L'Oréal Professionnel, Kérastase, Redken and Matrix and the division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair and beauty products. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
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A DAY IN THE LIFE Delivering exceptional face to face and digital education sessions, that support the technical skillset and growth of the salons business. Act as edumerical, blending education sessions with a commercial mindset, implanting business plans that grow usage + ISMS, and carry out regular business reviews to support the clients goals, and providing solutions. Identify opportunities for increasing business through gap analysis, and showcase NPD with a growth mindset. Implement annual education plans for all accounts to support the highest level of expertise in salon when recommended services and haircare. Work towards singular and collectively education target reach for events, webinars, and course occupancies, as well actively taking part in projects to widen your skillset. Work collaboratively with your education manager to ensure education activity supports commercial outputs. Create a 360 approach to pro advocacy to increase customer + consumer awareness. Work strategically with both education and commercial managers to actively conquest new business. Key Job Accountabilities Achieve salon growth by conducting salon needs assessment for education and business growth for all accounts, identifying ISMS and gap analysis, as well as NPD opportunities for your area. Conduct up to x4 3 hour technical hands on sessions per year, per salon. Collaboratively work to implement NPD education launch plans with your managers for your area, ensuring 100% distribution once approved. Implement a salon contact strategy with a blend of face to face/ virtual meetings to ensure fast go to market strategy + effectively journey planning. Pro-actively embed a multi-brand strategy on all approved social media platforms and in line with L'Oreal social media policy. Create a seamless pre and post learning strategy to engage all customers with Access, ensuring registration and engagement to the 24/7 on-line education platform. Drive maximum occupancy for all national account courses, clinics, events and online activities. Establish the colour, treatment and retail objectives of the account set for your territory. Qualifications, knowledge and experience required WHO YOU ARE A NVQ level 3 as a minimum qualification and experience of teaching, educating and coaching or assessing hairdressers in a field role. Extensive knowledge and experience of colour, and colour application is absolute essential requirement. Experience of building relationships with clients and stakeholders. Commercially astute and understands the importance of selling: you must be good with figures. A great communicator, able to give and receive feedback with a positive attitude, always being approachable and keeps communication flowing at all levels, being transparent and up to date. A solutions orientated mindset with the ability to work accurately at pace and manage ambiguity in an ever changing and demanding environment. Strong planning and organizational skills- with ability to appropriately re-prioritise and change as required to meet deadlines. Is risk aware and builds contingency into plans. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the Professional Products Division, our mission is to be the partner of choice for the professional hair industry. Inspiring stylists and creating desirability amongst consumers with meaningful brands. We're the founding Division for the L'Oréal group, with a rich history over 110 years. The 8-brand portfolio includes the likes of L'Oréal Professionnel, Kérastase, Redken and Matrix and the division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair and beauty products. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
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