Field Service Engineer - Covering Postcode Area BN, TN & RH
Standing by our customers in times of energy transition. And standing by our colleagues in their times of their onboarding. Both count. Both are us.
Company : Vaillant Group U.K. Ltd
Location : South East-GBR
Country : United Kingdom (GB)
Brand : Vaillant
What makes us special
We provide our Service Engineers with state-of-the-art equipment to enable them to have the
best working conditions
available. (Company Van, fuel card, uniform, specialist tools, tablet, mobile phone) Work-life balance
– We offer you the opportunity to start and end your working day on your doorstep. For your
convenience , any spare parts you need are delivered securely, direct to you. We offer our employees an
attractive remuneration package , 25 days holiday plus bank holidays and bonus opportunities. We offer a
generous pension scheme
which enables our employees to have greater financial security when they do retire. For our employees’ peace of mind, we provide a
death in service benefit
and the option of
subsidised private health care . What we achieve together
Reporting to the Field Service Manager, you will carry out
servicing and repairs
on Vaillant Group brand products. This role will include
fault finding
on breakdown call outs and system work repairs. Providing
customer service excellence
at every opportunity. Working towards KPI’s to
support our Sales
Department. Following
procedures and processes
set by Field Service and support Field Sales Initiatives. All activities above will be supported by a well-established team of Operational Support Technicians and training department. What makes us successful together
The successful candidate will hold
CCN1, HTR1, CENWAT1 & LPG ACS
gas certificates and preferably
live locally
to the area. Excellent
customer service skills
are essential for this role. A high level of
technical knowledge
of the domestic gas range of group products and have effective communications and IT skills. An extremely
flexible and adaptable approach
is required to ensure our customer’s expectations are exceeded. This position requires a
highly motivated
individual from a field engineering background, whose knowledge and ability to understand and balance customer expectations with stakeholder needs will result in customer service excellence. The candidate must have an interest to grow their skills and knowledge to carry out work on any developing future technologies such as
renewable and commercial
products. Your Contact:
Amanda Smith +44 7734 985 093 We care about our planet and aim to work carbon-neutrally for this reason we can only accept online applications. Let's save the environment together and eliminate paper applications. More about the Vaillant Group Follow us Legal notice Privacy Policy 2024 Vaillant Group
#J-18808-Ljbffr
Location : South East-GBR
Country : United Kingdom (GB)
Brand : Vaillant
What makes us special
We provide our Service Engineers with state-of-the-art equipment to enable them to have the
best working conditions
available. (Company Van, fuel card, uniform, specialist tools, tablet, mobile phone) Work-life balance
– We offer you the opportunity to start and end your working day on your doorstep. For your
convenience , any spare parts you need are delivered securely, direct to you. We offer our employees an
attractive remuneration package , 25 days holiday plus bank holidays and bonus opportunities. We offer a
generous pension scheme
which enables our employees to have greater financial security when they do retire. For our employees’ peace of mind, we provide a
death in service benefit
and the option of
subsidised private health care . What we achieve together
Reporting to the Field Service Manager, you will carry out
servicing and repairs
on Vaillant Group brand products. This role will include
fault finding
on breakdown call outs and system work repairs. Providing
customer service excellence
at every opportunity. Working towards KPI’s to
support our Sales
Department. Following
procedures and processes
set by Field Service and support Field Sales Initiatives. All activities above will be supported by a well-established team of Operational Support Technicians and training department. What makes us successful together
The successful candidate will hold
CCN1, HTR1, CENWAT1 & LPG ACS
gas certificates and preferably
live locally
to the area. Excellent
customer service skills
are essential for this role. A high level of
technical knowledge
of the domestic gas range of group products and have effective communications and IT skills. An extremely
flexible and adaptable approach
is required to ensure our customer’s expectations are exceeded. This position requires a
highly motivated
individual from a field engineering background, whose knowledge and ability to understand and balance customer expectations with stakeholder needs will result in customer service excellence. The candidate must have an interest to grow their skills and knowledge to carry out work on any developing future technologies such as
renewable and commercial
products. Your Contact:
Amanda Smith +44 7734 985 093 We care about our planet and aim to work carbon-neutrally for this reason we can only accept online applications. Let's save the environment together and eliminate paper applications. More about the Vaillant Group Follow us Legal notice Privacy Policy 2024 Vaillant Group
#J-18808-Ljbffr
