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KONGSBERG . Your expertise Pro tech ts People and Planet. Innovate for a better world with us. Pro tech ting People and Planet drives every solution. An exciting opportunity has arisen as
Field Service Engineer . In this role, you will be a part of the customer support team delivering support to our customers. You will be responsible for providing first line technical support for our range of offshore marine products. Working mainly with hardware and software on vessels with existing Kongsberg systems fitted. Responsibilities Provide technical support of Offshore Marine, Subsea and Positioning division products to customers, sales staff, customer support staff and rental staff by telephone, email and customer visits. Complete service jobs on equipment delivered by Kongsberg Maritime to a satisfactory level. Carry out installation, commissioning and upgrades of products and functions delivered by Kongsberg Maritime. Assist Operations Manager in solving long term technical problems together with technical staff in Norway. Report problems and improvements back to product responsible departments. Ensure communications from customers receive a response within acceptable time frame. Document upgrades and other changes made to Kongsberg Maritime systems following service and installation visits. Maintain and update CRM, and other service databases. Maintain and update your technical knowledge on products delivered by KM. Promote improvements, upgrades and aftersales opportunities to customers. Promote correct use of KM procedures, processes, service tools and databases. Regular travel within the UK and Ireland to support UK customers and additional frequent travel outside the UK to support global customers. Qualifications and experience Technical education in Electronics, Computer Science or Applied Science Demonstrable hands-on experience of electronics in the field or base Have offshore experience or be prepared to travel offshore which requires maintaining valid offshore survival and offshore medical certification. Training and medicals provided by the company. You are able to Use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively Analyse complex issues and problems and come up with rational judgments Demonstrate specialist knowledge and expertise in own area Communicate in a clear, precise and structured way Co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals What we can offer An exciting and important position working for the world-leading supplier of maritime solutions Personal development and career opportunities Competitive pay and benefits Point of contact +44 (0)7584 686141
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KONGSBERG . Your expertise Pro tech ts People and Planet. Innovate for a better world with us. Pro tech ting People and Planet drives every solution. An exciting opportunity has arisen as
Field Service Engineer . In this role, you will be a part of the customer support team delivering support to our customers. You will be responsible for providing first line technical support for our range of offshore marine products. Working mainly with hardware and software on vessels with existing Kongsberg systems fitted. Responsibilities Provide technical support of Offshore Marine, Subsea and Positioning division products to customers, sales staff, customer support staff and rental staff by telephone, email and customer visits. Complete service jobs on equipment delivered by Kongsberg Maritime to a satisfactory level. Carry out installation, commissioning and upgrades of products and functions delivered by Kongsberg Maritime. Assist Operations Manager in solving long term technical problems together with technical staff in Norway. Report problems and improvements back to product responsible departments. Ensure communications from customers receive a response within acceptable time frame. Document upgrades and other changes made to Kongsberg Maritime systems following service and installation visits. Maintain and update CRM, and other service databases. Maintain and update your technical knowledge on products delivered by KM. Promote improvements, upgrades and aftersales opportunities to customers. Promote correct use of KM procedures, processes, service tools and databases. Regular travel within the UK and Ireland to support UK customers and additional frequent travel outside the UK to support global customers. Qualifications and experience Technical education in Electronics, Computer Science or Applied Science Demonstrable hands-on experience of electronics in the field or base Have offshore experience or be prepared to travel offshore which requires maintaining valid offshore survival and offshore medical certification. Training and medicals provided by the company. You are able to Use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively Analyse complex issues and problems and come up with rational judgments Demonstrate specialist knowledge and expertise in own area Communicate in a clear, precise and structured way Co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals What we can offer An exciting and important position working for the world-leading supplier of maritime solutions Personal development and career opportunities Competitive pay and benefits Point of contact +44 (0)7584 686141
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