Field Service Engineer – ESS6648N

LOCATION: Dursley, Gloucestershire HOURS: 37 hours per week START DATE: Immediate PAY: £25,000pa - £30,000pa depending on experience. Permanent Job Vacancy – Field Service Engineer We are looking to recruit a permanent Field Service Engineer. You will be a specialist supplier providing specialist service machines together with City and Guilds training to clients. You will work closely with the Service and Training Coordinator and Head of Training to manage a hugely active workload repairing, servicing and maintaining customers' service units. The role will involve business travel and staying away. A company van is provided and fully equipped. Due to the nature of the business/product, the hours will change between Summer and Winter. Between March – October, you will work 8 hours a day between 08.00 – 17.00 (40 hours per week) and between October – March between 09.00 – 17.00 Monday – Thursday and 09.00 – 16.00 Friday (34 hours per week). Key Responsibilities: Deliver & assess City and Guilds training courses Servicing of machinery Upselling of products and services while on site Providing customers with technical information as and when required Taking down customer enquiries and consulting on best-fit solutions to match a wide range of budgets Identify new opportunities for appropriate services and products Utilise existing and establish new customer contacts Work with the Sales Manager and marketing teams on positioning, targeting and marketing strategies Position and sell solutions based on customers’ needs, challenges and requirements Understanding of the market, competition and technology ensuring our client’s solutions are technically competitive and aligned with customer expectations Help drive sales growth within the business Be able to drive and deliver units and on-site training Maintain stock levels on company vehicles Business Development: Generate and follow up of new leads Identify new and manage existing product ranges to keep up with customer and consumer expectations Identifying and pursuing new business opportunities Conducting periodic market research and analysis Maintain and develop trusted long-term relationships with existing customers and distributors Represent the company at trade exhibitions, demonstrations and events when required Administration: Responsible for accuracy of all paperwork, figure work and City and Guilds paperwork Legislation: You will be expected to stay up to date on any relevant legislation changes or global developments Additional: Assist the Directors in any special assignments / projects as requested, ensuring confidentiality at all times Experience and Skills: Work Experience: Previous and relevant sales experience Experience in the automotive/agricultural sector is a distinct advantage Knowledge and Skills: Strong verbal and written communication skills High level of numeracy/literacy Strong IT skills, use Microsoft suite of packages Excellent networking skills Negotiation skills Ability to self-manage and work on own initiative Driven and self-motivated Proactive problem-solving capability Flexibility and adaptability Able to work under pressure and to deadlines and meet targets Competent decision making Excellent organisation skills with experience of prioritising tasks For further information on the role, please call Liam Edwards on 01453 832468. Alternatively, please email your CV to liam.edwards@ess-emp.co.uk

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