Field Service Engineer
Location:
Horsham
Salary:
£38,000 - £40,000
A pioneer in advanced electro-optical and electro-mechanical solutions, catering to the defence and security industries, is seeking a skilled Field Service Engineer to provide field support to their customers worldwide.
Key Accountabilities:
Offsite repairs to their products and systems Installation of new products at customer sites After sales support and servicing to customers Generating post site visit reports with clear analysis of situation to include any recommendations and/or future actions in a clear and well-structured format Strip-down/survey, repair, and test allocated customer repair returns Testing and evaluating potential new equipment, sensors/cameras etc. with Sales and Engineering teams Preparation of risk assessments and SSOW's for installation/commissioning activities Identify and support continuous improvement initiatives within the Customer services functional area
Skills and Knowledge Required: Experience of complex systems maintenance with electrical and mechanical assembly tools within the military for naval, army, or air force Electronics knowledge Competent mechanical and electro-mechanical skills and understanding A strong understanding and proficiency with electrical, mechanical, PC architecture, and software skills including problem diagnosis, software loading, and updates Comfortable working in exposed or adverse conditions at land and sea including working at heights and with large heavy equipment Must be willing to travel worldwide at sometimes short notice, working extended hours as necessary (company compensation policy applies)
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Location:
Horsham
Salary:
£38,000 - £40,000
A pioneer in advanced electro-optical and electro-mechanical solutions, catering to the defence and security industries, is seeking a skilled Field Service Engineer to provide field support to their customers worldwide.
Key Accountabilities:
Offsite repairs to their products and systems Installation of new products at customer sites After sales support and servicing to customers Generating post site visit reports with clear analysis of situation to include any recommendations and/or future actions in a clear and well-structured format Strip-down/survey, repair, and test allocated customer repair returns Testing and evaluating potential new equipment, sensors/cameras etc. with Sales and Engineering teams Preparation of risk assessments and SSOW's for installation/commissioning activities Identify and support continuous improvement initiatives within the Customer services functional area
Skills and Knowledge Required: Experience of complex systems maintenance with electrical and mechanical assembly tools within the military for naval, army, or air force Electronics knowledge Competent mechanical and electro-mechanical skills and understanding A strong understanding and proficiency with electrical, mechanical, PC architecture, and software skills including problem diagnosis, software loading, and updates Comfortable working in exposed or adverse conditions at land and sea including working at heights and with large heavy equipment Must be willing to travel worldwide at sometimes short notice, working extended hours as necessary (company compensation policy applies)
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