London & M4 Corridor Location:
Remote based and ideally living in the London/M4 Corridor regions Do you want to work for a global market leading manufacturer and provider of innovative scientific equipment designed to help scientists, researchers, and clinicians solve the world's greatest health challenges? Are you a life science/diagnostics Field Service Engineer with experience servicing Immunoassay instruments? If you said yes to the above and live in the London/M4 Corridor area, then continue reading and apply today! The role of Field Service Engineer - Immunoassay Instruments:
Carry out installation, maintenance, and repair of our clients current and future Life Science/Diagnostics instrument portfolio, with an initial focus on Reproductive Health Screening. Organising routine maintenance allocated on a monthly basis. Ensures that all documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types. Adopt personal working practices to meet or exceed customer expectations. Maintain an ethos of working practices that boost personal and team KPIs. Manage personal service spares issued and inventory records to the highest standard. Ensure all anomalies are quickly and effectively reported and resolved. Ensure all tools and test equipment are adequate to perform the service required, and that all test equipment issued is calibrated at the times specified. Complete all Work Orders and associated documentation within a day of completion. Ensure all E Learning, Expense Claims and Vehicle related forms are returned on time. Perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture. The requirements of the Field Service Engineer - Immunoassay Instruments:
2+ years of experience as a Field Service Engineer with experience servicing immunoassay instruments. You will have an Engineering background by qualification such as a HND, HNC, Beng or equivalent. Experience in a Customer Service Environment, preferably with Life Science / Diagnostic instrument applications. Ability to communicate in a professional manner with customers on all levels, providing service information, technical data and general help as necessary. Strong customer service ethic. Prepared to travel (average 2 - 3 nights away per week but it could be more as required). Full UK/EU driving license and full right to work in the UK without needing Visa sponsorship and no travel restrictions. Salary & Benefits:
Negotiable & Attractive Base Salary DOE. Fully Expensed Company Car (Estate Size). Fuel Card. Fully Expensed Private Healthcare (Subsidised for Family). Life Insurance. Travel Insurance. £30 Overnight Allowance. Company Credit Card. 25 Days Holidays + 8 Bank Holidays. Laptop & Phone.
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