Field Service Engineer - Oxford/Reading/Slough
We are looking for a Field Service Engineer to join our team.
Do you have experience working with laboratory equipment? Are you looking to take the next step in your career and use your experience in a field service role supporting customers?
In this role, you will be responsible for installing, servicing, repairing, and calibrating laboratory weighing equipment, such as balances, centrifuges, and water purification systems on customer sites in the Oxfordshire and South UK area while delivering excellent customer service. On occasions, you will be working in our in-house workshop at our Epsom facility.
This position is available full time. You will be working in the field and ideally living near Oxford, Reading, Slough, or Milton Keynes, or living near the M4 motorway corridor with a reasonable commute to London. There may also be some national and international travel required.
Grow with us – Your Responsibilities
Provide service and customer support during field and in-house visits.
Manage all on-site maintenance, installations, repairs, calibration, diagnose errors or technical problems, and determine reasonable solutions.
Produce timely and detailed service reports and issue certificates of analysis for equipment in a timely manner.
Follow company procedures and policies as well as UKAS, ISO, GMP standards on customer sites.
Work closely with the technical team and share information across the organization.
Build relationships with customers to improve satisfaction and maximize retention.
What will convince us
Completed HNC/HND in Electrical/Mechanical Engineering/Electromechanics or related discipline.
Experience with laboratory weighing equipment (balances, centrifuges, or water purification systems) is desirable; however, training will be provided.
Field service experience in the pharmaceutical, biological, or chemical industry following GMP or ISO standards is desirable, though candidates from other industries will also be considered.
Ability to troubleshoot, test, and service technical equipment.
Ability to work autonomously and unsupervised.
Flexibility and efficiency in adapting to changing work schedules.
Willingness to travel.
Strong customer service and communication skills.
Full driving license.
In order to commence working with us, the successful candidate will have the right to work in the UK.
What we offer
As a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits:
Personal and Professional Development:
mentoring, leadership programs, LinkedIn Learning, internal seminar offerings.
Work-life Balance:
Remote options, flexible work schedules.
Making an impact right from the start:
Comprehensive onboarding, including a virtual online platform – even before joining.
Welcoming Culture:
Mutual support, team spirit, and international collaboration; communities on numerous topics such as coaching, agile working, and businesswomen networking.
Health & Well-Being:
Wide selection of health and well-being support such as healthcare plans and health assessment services.
Attractive Working Conditions
37.5 hours working week.
25 days annual leave plus public holidays.
Annual option to buy, sell or carry over annual leave.
Company car.
Health & Wellbeing
Competitive benefits package, including:
Private Medical Insurance.
Private Dental Insurance.
Group Life Assurance.
Travel Insurance (Employee Paid).
Salary Sacrifice Health Assessment Service.
Salary Sacrifice Cycle to Work Scheme.
Planning Ahead For Your Future
Group Personal Pension Plan.
Group Income Protection.
Salary Sacrifice Will Writing Service.
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We look forward to receiving your application.
#J-18808-Ljbffr
Do you have experience working with laboratory equipment? Are you looking to take the next step in your career and use your experience in a field service role supporting customers?
In this role, you will be responsible for installing, servicing, repairing, and calibrating laboratory weighing equipment, such as balances, centrifuges, and water purification systems on customer sites in the Oxfordshire and South UK area while delivering excellent customer service. On occasions, you will be working in our in-house workshop at our Epsom facility.
This position is available full time. You will be working in the field and ideally living near Oxford, Reading, Slough, or Milton Keynes, or living near the M4 motorway corridor with a reasonable commute to London. There may also be some national and international travel required.
Grow with us – Your Responsibilities
Provide service and customer support during field and in-house visits.
Manage all on-site maintenance, installations, repairs, calibration, diagnose errors or technical problems, and determine reasonable solutions.
Produce timely and detailed service reports and issue certificates of analysis for equipment in a timely manner.
Follow company procedures and policies as well as UKAS, ISO, GMP standards on customer sites.
Work closely with the technical team and share information across the organization.
Build relationships with customers to improve satisfaction and maximize retention.
What will convince us
Completed HNC/HND in Electrical/Mechanical Engineering/Electromechanics or related discipline.
Experience with laboratory weighing equipment (balances, centrifuges, or water purification systems) is desirable; however, training will be provided.
Field service experience in the pharmaceutical, biological, or chemical industry following GMP or ISO standards is desirable, though candidates from other industries will also be considered.
Ability to troubleshoot, test, and service technical equipment.
Ability to work autonomously and unsupervised.
Flexibility and efficiency in adapting to changing work schedules.
Willingness to travel.
Strong customer service and communication skills.
Full driving license.
In order to commence working with us, the successful candidate will have the right to work in the UK.
What we offer
As a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits:
Personal and Professional Development:
mentoring, leadership programs, LinkedIn Learning, internal seminar offerings.
Work-life Balance:
Remote options, flexible work schedules.
Making an impact right from the start:
Comprehensive onboarding, including a virtual online platform – even before joining.
Welcoming Culture:
Mutual support, team spirit, and international collaboration; communities on numerous topics such as coaching, agile working, and businesswomen networking.
Health & Well-Being:
Wide selection of health and well-being support such as healthcare plans and health assessment services.
Attractive Working Conditions
37.5 hours working week.
25 days annual leave plus public holidays.
Annual option to buy, sell or carry over annual leave.
Company car.
Health & Wellbeing
Competitive benefits package, including:
Private Medical Insurance.
Private Dental Insurance.
Group Life Assurance.
Travel Insurance (Employee Paid).
Salary Sacrifice Health Assessment Service.
Salary Sacrifice Cycle to Work Scheme.
Planning Ahead For Your Future
Group Personal Pension Plan.
Group Income Protection.
Salary Sacrifice Will Writing Service.
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We look forward to receiving your application.
#J-18808-Ljbffr
