Job Description
Position:
Field Service Engineer (Door to door) Salary:
up to 43k depending on experience Location:
Home based - Covering mainly UK & Ireland, with some European travel. Benefits:
Company vehicle, fuel card, company credit card, full tool kit, home based, extra payments for weekend work (this isn't often working weekend) RESPONSIBILITIES
Carrying out servicing, repairs and installations at our customer sites in accordance with After Sales Service Levels. Utilizing effective time management skills to balance priority to Key Accounts and Service contract customers, whilst maintaining the most economical route. Responsible for the resources, tools, parts and skills to effectively complete the necessary task and repairs set. Responsible for accurately closing jobs and cases, providing repair data, serial numbers and parts used in a timely manner and reporting all unresolved faults experienced to the Technical Service Manager. ESSENTIAL SKILLS/EXPERIENCE:
Previous experience of working in a repair or service engineer role or similar with a background in electrical / mechanical / pneumatic / hydraulic repair work is ideal. Majority of a 70-30 split electrical bias. The candidate should hold a City and Guilds in Engineering (or equivalent). Working with 24v and 415v systems. Experience of repairing and/or servicing glass industry equipment, would be a bonus, but not essential as training will be given. Good communication skills are essential in this customer facing role, as is experience of dealing with customers in a pressurized environment. Word and Excel knowledge. Must be able to work on your own or as part of a team and be PC literate. A full UK driver’s license and a valid UK passport with minimum 9 months.
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Field Service Engineer (Door to door) Salary:
up to 43k depending on experience Location:
Home based - Covering mainly UK & Ireland, with some European travel. Benefits:
Company vehicle, fuel card, company credit card, full tool kit, home based, extra payments for weekend work (this isn't often working weekend) RESPONSIBILITIES
Carrying out servicing, repairs and installations at our customer sites in accordance with After Sales Service Levels. Utilizing effective time management skills to balance priority to Key Accounts and Service contract customers, whilst maintaining the most economical route. Responsible for the resources, tools, parts and skills to effectively complete the necessary task and repairs set. Responsible for accurately closing jobs and cases, providing repair data, serial numbers and parts used in a timely manner and reporting all unresolved faults experienced to the Technical Service Manager. ESSENTIAL SKILLS/EXPERIENCE:
Previous experience of working in a repair or service engineer role or similar with a background in electrical / mechanical / pneumatic / hydraulic repair work is ideal. Majority of a 70-30 split electrical bias. The candidate should hold a City and Guilds in Engineering (or equivalent). Working with 24v and 415v systems. Experience of repairing and/or servicing glass industry equipment, would be a bonus, but not essential as training will be given. Good communication skills are essential in this customer facing role, as is experience of dealing with customers in a pressurized environment. Word and Excel knowledge. Must be able to work on your own or as part of a team and be PC literate. A full UK driver’s license and a valid UK passport with minimum 9 months.
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