Your future employer is offering an excellent opportunity to join their well-established and growing business, as an Engineering Service Manager, covering the South-West. A generous salary of £40,000 - £42,000 is on offer for the ideal candidate, as well as a yearly bonus, 32 days holiday, company vehicle and more. Due to the competitive nature of the position, direct engineering experience in the coffee industry is a must.
This role entails overseeing a team of field-based service engineers responsible for the South-West of England. The job involves working both in the field and at home, as required. The company offers support to customers nationwide, servicing and maintaining a variety of coffee machines to exceptionally high standards. They aim to bring a seasoned coffee engineer on board to contribute to team development and leadership in the region.
Responsibilities of the Engineering Service Manager:
Overseeing the field engineering team, developing them and providing them with support
Identify and manage KPIs of the field engineering team
Working closely with the service coordinator team for allocated work
Ensure the engineering team is well trained and identifying areas for improvement
Be responsible for project management, financial management and approvals
Carrying out appraisals, creating career development plans, and carrying out disciplinaries as required
Motivating the team to represent the business to a high standard
Required experience of the Engineering Service Manager:
Direct engineering experience on multiple brands of coffee machines
Previous management experience, or team leader experience
Very strong communication skills and rapport building skills
The ability to continue to learn, and develop personally
Location: Dorset | Salary: 40000 - 42000 per year | Job type: Permanent | Posted: 01/02/2024
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