The Financial Assessment and Payments Team are looking for 2 highly enthusiastic and self-motivated individuals to work within the team in an Officer role. There are currently 2 roles within the team; one is a full time position, the other a temporary position for 18 months.
This is an opportunity to work within an exciting and busy team. You will work with customers and/or their representatives (in person or indirectly) to apply national and local charging regulations and policies, so as to calculate the amount a customer should contribute to the cost of their care services, and administer the Council's statutory duties to offer a Deferred Payment Scheme to social care customers.
Working with care providers, care professionals and clients (in person or indirectly) to ensure the council meets its statutory and contractual duties for payments and income collections relating to its care and support services.
You will be required to communicate with customers via telephone, letter and email as well as face to face meetings, where appropriate, so exceptional communication skills are essential. Maths and English qualifications, of at least GCSE Grade C or equivalent, are required.
You need to be able to work in a busy, pressured and changing environment, be positive and supportive to others, be able to organise and manage your work priorities, be competent in dealing with various types of people and be able to explain complex issues simply.
You will have an understanding of the ethos of state benefits and financial assessment work, the services provided by our care management team and the legislative framework we operate within.
The successful candidate will receive ongoing support and training so they can provide a high quality and high standard service to our customers.
We Can Offer You:
A competitive salary A comprehensive induction High standard of professional supervision Excellent CPD opportunities Generous annual leave entitlement of up to 31 days per annum + bank holiday entitlement Health Scheme access Lease car scheme (eligible following completion of probationary period) For an informal discussion about this post, please contact Emma Robinson, (Financial Assessment Team Leader) on 01724 298061.
To apply or find out more please visit
www.northlincs.gov.uk .
We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values – equality of opportunity, excellence, integrity and self-responsibility – in all that we do.
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This is an opportunity to work within an exciting and busy team. You will work with customers and/or their representatives (in person or indirectly) to apply national and local charging regulations and policies, so as to calculate the amount a customer should contribute to the cost of their care services, and administer the Council's statutory duties to offer a Deferred Payment Scheme to social care customers.
Working with care providers, care professionals and clients (in person or indirectly) to ensure the council meets its statutory and contractual duties for payments and income collections relating to its care and support services.
You will be required to communicate with customers via telephone, letter and email as well as face to face meetings, where appropriate, so exceptional communication skills are essential. Maths and English qualifications, of at least GCSE Grade C or equivalent, are required.
You need to be able to work in a busy, pressured and changing environment, be positive and supportive to others, be able to organise and manage your work priorities, be competent in dealing with various types of people and be able to explain complex issues simply.
You will have an understanding of the ethos of state benefits and financial assessment work, the services provided by our care management team and the legislative framework we operate within.
The successful candidate will receive ongoing support and training so they can provide a high quality and high standard service to our customers.
We Can Offer You:
A competitive salary A comprehensive induction High standard of professional supervision Excellent CPD opportunities Generous annual leave entitlement of up to 31 days per annum + bank holiday entitlement Health Scheme access Lease car scheme (eligible following completion of probationary period) For an informal discussion about this post, please contact Emma Robinson, (Financial Assessment Team Leader) on 01724 298061.
To apply or find out more please visit
www.northlincs.gov.uk .
We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values – equality of opportunity, excellence, integrity and self-responsibility – in all that we do.
#J-18808-Ljbffr
