Benefits: *Paid door to Door Travel* Tablet Phone Van/Car 25 Days Holiday - Plus BH On Call Rota - 1-7
DUTIES AND RESPONSIBILITIES
Installation of conventional & addressable fire detection systems Knowledge of legislation and commissioning Fault finding and repairs to above systems To provide reliable, quality support to our customers at all times To have a professional telephone and face to face manner Assist customers and regional team with technical issues either on the phone or face to face A flexible approach to working hours. Out of hours working will be required at times Provide assistance and training to other team members as required
SKILLS, COMPETENCIES & ATTRIBUTES Must have a high level of experience in our industry FIA or equivalent Training Excellent technical knowledge of fire systems Have a systematic/logical approach to tasks & problems Ensure all tasks are carried out quickly & efficiently Be presentable in person and in vehicle and tools Excellent communication and organisational skills Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock. Understand the need for precise completion of paperwork records of jobs and full use of PDA device. Have a polite but assertive telephone manner Good customer service skills Ability to motivate staff & colleagues and lead by example The ability to think laterally and "out of the box" Prompt and consistent time keeping
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