Fire Alarm Engineer Function:
Fire Location:
Field based Reports to:
Service Manager (North/South) Responsible for staff:
N/A About our business:
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. Role Overview:
Safety systems maintenance engineer including reactive calls. Key Tasks:
Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on the job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery:
Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk:
Awareness of your operational and regulation risks which may impede your operations. Responsibility for reporting to your line manager any risk which may impact the business. Managing Health & Safety:
Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria:
Essential (attributes required for candidate to be considered): Good understanding of safety systems. Understanding of relevant BS to task. Able to fault find and rectify. Desirable (attributes can be trained or developed): Good customer service skills. Ability to communicate clearly. Able to use own initiative. Qualifications: Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit
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