A self motivated individual within a growing manufacturing business. Good communication skills required and excellent team player. Varied role with the opportunity for networking and marketing content also
Responsibilities
- Dealing with all incoming pricing enquiries
- Turn enquiries into sales with follow up calls
- Schedule any orders placed into production paperwork
- Excellent customer service skills to ensure all customers are looked after
- Assist in the progression and maintenance of the scheduling system
- Door technical knowledge preferred but full training given
- Assist in creating marketing and social media content
The Role
1. To provide competitive estimates for doorset and ironmongery packages using Orion system
2. To engage fully with new and existing customers and keep lines of communication regularly opened
3. Working alone but as part of the team to produce compliant and accurate estimates in a timely manner
4. To identify and approach any potential new customers to grow customer base
5. Turning quotes into production schedules using Orion system
6. Liaise with the production team to ensure accurate production tickets and effective handovers
7. Excellent approach to customer service and keeping effective communication with customers from enquiry to delivery
8. Assist in IT progression and maintenance of the system to enable growth with the business when required
Other duties may include: Attending off site meetings as and when required, possible opportunity to represent the group at business networking events
Knowledge and Skills
Self motivated and organized individual that offers excellent communication and interpersonal skills
Strong team player with a drive to succeed
Time management skills to prioritise work
Preferable experience in fire door estimating or scheduling, however full training given
Technical understanding would be beneficial
Attention to detail essential
This role would suit someone looking to get into the fire safety industry. Full training will be given and previous experience is not essential. The right person and attitude to learn is what we are looking for.
