Become part of our team. We care for you as much as you care for others. There’s a place for you at CNWL.
We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
Providing
top quality care
depends on our ability to employ the best people. We’re always looking to
recruit outstanding people
who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a
diverse culture and equally diverse
range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL. Main duties of the job
The post holder is expected to develop a good working knowledge of the sites within the estate, and of outsourced service providers who deliver services to those sites. The post holder is a reliable, flexible, team player with a track record of delivering a high-quality customer service. The post holder demonstrates interpersonal and communication skills and is courteous and efficient in their interactions with staff, contractors, and service users at all times. The post holder works autonomously within the team structure, using their own initiative to meet quality standards, service level agreements and compliance requirements in relation to Fire Safety. Working for our organisation
QTS operates as a wholly owned subsidiary of Central and North West London NHS Foundation Trust (CNWL). Established in 2018, QTS provides a broad range of Estates and Facilities services, spanning strategic operational delivery through to estates maintenance and repairs, primarily within mental health and community healthcare settings. Detailed job description and main responsibilities
Main Duties To act as the nominated Fire Safety Manager for QTS/CNWL Trust, providing advice and guidance on fire safety legislation, the identification and mitigation of fire risks, advising on effective control measures, monitoring performance and communicating key lessons learnt as a result of fire incidents. To regularly review and improve the QTS/CNWL Trust fire safety strategy, policies, procedures and standards to ensure they reflect current legislative and operational requirements. To manage the provision of expert technical fire safety advice through the Trust Fire Safety Advisory contract. To ensure both QTS and CNWL are compliant with the Regulatory Reform (Fire Safety) Order 2005 (RRO) and Firecode HTM-05-01 Managing Healthcare Fire Safety. Responsible for the delivery of fire safety training to Trust staff who occupy QTS and CNWL premises, and manage fire safety trainers as required. To undertake fire risk assessments in accordance with the Trust Fire Safety Management Strategy. To act as the QTS operational lead on the management of fire safety. To provide advice and guidance to QTS/CNWL to ensure statutory obligations in respect of all fire and safety matters are met, and to assist in ensuring that risks and hazards are eliminated or reduced to a minimum. Person specification
Education & Qualifications
Educated to an A-level or able to demonstrate having produced work to equivalent academic level. Previous Experience
Demonstrable experience working within a service delivery or contact centre environment. Demonstrable track record of providing excellent customer service. Demonstrable track record of working to strict deadlines. Demonstrate a creative approach to analysing and solving problems using technology and reported information. Experience of healthcare sector, mental healthcare environment, or Facilities Management. Experience of computerised Planned Preventative Maintenance (PPM) systems and procedures. Skills & Knowledge
Ability to work effectively under pressure within a busy and diverse environment, and to manage time effectively. Pro-active and able to work well within a team structure. Adhere to process and compliance requirements. Knowledge of Microsoft Office Suite, i.e. Word, Excel, PowerPoint, Outlook. Ability to provide detailed information and advice in a clear and positive manner. Excellent written and verbal communication and interpersonal skills, with an ability to deal with people at all levels (such as colleagues, contract and performance managers, third party suppliers) in a consistently effective and professional manner. Ability to treat all stakeholders with respect and dignity at all times, adopting a culturally sensitive approach which considers the needs of the whole person. Track record of building constructive relationships with warmth and empathy. Other Requirements
Clean DBS status. Able to evidence self-motivation. A willingness to undergo any relevant further training or accreditation. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Name QTS HR Team Job title QTS HR Email address cnwl.qts.hr@nhs.net If you have problems applying, contact
Address Argo House 180 Kilburn Park Road London London NW6 5FA Telephone 02075045500
#J-18808-Ljbffr