Conduct routine servicing efficiently, adhering to high-quality standards. Carry out additional work at customer premises, ensuring top-tier standards are met. Communicate effectively with customers to explain system statuses and highlight any defects. Collaborate closely with service administrators to meet service commitments and schedules. Plan and execute tasks, including maintenance visits, emergency repairs, and system enhancements. Accountabilities
Leave systems fully functional or escalate unresolved issues appropriately. Deliver accurate and timely documentation of work completed. Provide a professional service that consistently results in high customer satisfaction. Skills
Proficient in servicing fire alarms and associated systems. Skilled in identifying, testing, and terminating fire detection system cables. Experienced in logical fault diagnosis and system repair. Familiar with cable containment systems. Demonstrates professionalism in interactions with customers and team members. Strong verbal and written communication skills. Technical Expertise
Basic understanding of building service systems to facilitate integration. Extensive knowledge of fire alarm troubleshooting and false alarm prevention. Certifications in servicing Notifier, Siemens, and Gent equipment (essential).
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