Fleet Support Administrator Band 4 - North West Ambulance Service NHS Trust - Haydock.
The Fleet Support Team within the North West Ambulance Service NHS Trust plays an essential role in supporting our front-line clinicians in the management and administration of logistic support functions, assisting to maintain the availability of the Trust's vehicle fleet.
The Fleet Support Administrator's role, along with other team members, involves the operation of the Haydock Regional Logistic Centre Reception Office and actioning of tasks within a variety of work streams including insurance, accident repair, fuel management, fines, consumables, and all supporting vehicle documentation.
As well as being a key member of the team, you will be responsible for your continued personal development including staff training and completion of courses as required.
You will also attend meetings and oversee the recording of data, minutes, and information supporting both management information systems and dashboards.
Meetings will mainly take place on MS Teams; however, there will be a requirement to attend face-to-face meetings across the region both internally within the Trust and externally with key stakeholders as required.
Main duties of the job
Good communication skills both written and verbal, attention to detail is vital for this role, along with experience of working to tight deadlines. Effective team cohesion, ability to prioritise tasks within work stream balanced with supporting team members with their outputs as required. Ability to follow established processes and utilise standard operating procedures. Experience of working with computer systems to include Microsoft Office and use of IT packages, web-based systems, and computerised systems in the management of the vehicle fleet. Ability to effectively operate all aspects of the Reception Office environment including utilisation and reordering of resources. Attend regular meetings both internally within the Trust and externally with third party service providers. Able to work confidently and efficiently with minimum supervision. Office Based Corporate Hours Monday to Friday based at Haydock Regional Logistics Centre. X2 37.5-hour contracts. About us
North West Ambulance Service NHS Trust provides 24-hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast and is available 24 hours a day, 365 days a year. Job responsibilities
Please ensure you read the Job Description and Person Specification attached to the advert in full before applying. The interview process will consist of 2 face-to-face interviews held within a week of each other. Interviews will be held at Haydock Regional Logistics Centre. Details to follow to the successful candidates. Person Specification
Qualifications and Knowledge
Educated to GCSE/'O' Level standards (or equivalent) obtaining levels 4 - 9 in a minimum of 5 subjects including English / Maths. NVQ 3 in Business Administration or equivalent experience. Experience
Minimum of 3 years' experience in an office environment giving a good underpinning knowledge of office systems and administrative procedures. Computer literate with an understanding of all Microsoft packages - Word, Excel, and PowerPoint. Basic knowledge of vehicle terminology/engineering related workshop procedures and insurance legislation. Experience of working within the Health Service or the Public Sector in an insurance environment in handling claims and related issues. Values and Behaviors
Being at our best - professional and adaptable and taking pride in work. Making a difference - act with compassion, kindness and integrity towards everyone. Effective verbal and written communication skills when dealing with colleagues and visitors. Understands and maintains confidentiality at all times. Able to organise and prioritise own workload and use own initiative to prioritise a busy workload, effectively switch between a range of activities and meet demanding deadlines. Working together
Demonstrate collaborative and inclusive working and challenge behavior that is not inclusive or acceptable. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Good communication skills both written and verbal, attention to detail is vital for this role, along with experience of working to tight deadlines. Effective team cohesion, ability to prioritise tasks within work stream balanced with supporting team members with their outputs as required. Ability to follow established processes and utilise standard operating procedures. Experience of working with computer systems to include Microsoft Office and use of IT packages, web-based systems, and computerised systems in the management of the vehicle fleet. Ability to effectively operate all aspects of the Reception Office environment including utilisation and reordering of resources. Attend regular meetings both internally within the Trust and externally with third party service providers. Able to work confidently and efficiently with minimum supervision. Office Based Corporate Hours Monday to Friday based at Haydock Regional Logistics Centre. X2 37.5-hour contracts. About us
North West Ambulance Service NHS Trust provides 24-hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast and is available 24 hours a day, 365 days a year. Job responsibilities
Please ensure you read the Job Description and Person Specification attached to the advert in full before applying. The interview process will consist of 2 face-to-face interviews held within a week of each other. Interviews will be held at Haydock Regional Logistics Centre. Details to follow to the successful candidates. Person Specification
Qualifications and Knowledge
Educated to GCSE/'O' Level standards (or equivalent) obtaining levels 4 - 9 in a minimum of 5 subjects including English / Maths. NVQ 3 in Business Administration or equivalent experience. Experience
Minimum of 3 years' experience in an office environment giving a good underpinning knowledge of office systems and administrative procedures. Computer literate with an understanding of all Microsoft packages - Word, Excel, and PowerPoint. Basic knowledge of vehicle terminology/engineering related workshop procedures and insurance legislation. Experience of working within the Health Service or the Public Sector in an insurance environment in handling claims and related issues. Values and Behaviors
Being at our best - professional and adaptable and taking pride in work. Making a difference - act with compassion, kindness and integrity towards everyone. Effective verbal and written communication skills when dealing with colleagues and visitors. Understands and maintains confidentiality at all times. Able to organise and prioritise own workload and use own initiative to prioritise a busy workload, effectively switch between a range of activities and meet demanding deadlines. Working together
Demonstrate collaborative and inclusive working and challenge behavior that is not inclusive or acceptable. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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