The Floor Manager will be: Leading the waiting team by example, setting and demanding a high standard of customer service and making sure the venue looks the best it can at all times. The position is for a full-time contract, and ideal candidates will have: The ability to manage and maintain control of bookings and walk-in guests. Confidence and understanding of different customers’ needs. Self-motivation and resourcefulness. A keen attention to detail. The ability to effectively manage themselves and others on busy shifts. Host and Floor Management experience. Direct customer service and waiting tables experience. Helping manage all aspects of service. Customer communication/troubleshooting skills. Swift communication, flagging any issues. Qualifications
Qualifications: At least 2 years in a similar position. Barista and bar training is a bonus. Additional Information
Starting from £27,000 pa plus bonuses and share of Tronc. Full-time, with weekend availability is a must. Objectively nice audience, and opportunity to meet game industry trailblazers.
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