Floor Manager (Coach) – Manchester Fort

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Full time
Location: Manchester
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Job offered by: Nike (New)
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Category:
Werde Teil des Teams von NIKE, Inc. NIKE, Inc. stattet nicht nur die besten Athleten der Welt aus. Wir erkunden neue Möglichkeiten, finden Wege und überwinden die Grenzen des Machbaren. Unser Unternehmen sucht nach Menschen, die wachsen, denken, träumen und gestalten möchten. Unsere Unternehmenskultur schätzt Vielfalt und belohnt Einfallsreichtum. Unsere Marke sucht Menschen, die ihre Ziele erreichen, Führungsfähigkeiten haben und den Blick in die Zukunft richten. Bei NIKE, Inc. bringen alle Mitarbeiterinnen und Mitarbeiter ihre Fähigkeiten ein und nehmen immer neue Herausforderungen mit Leidenschaft an. Im Retail-Bereich zu arbeiten heißt, NIKE, Inc. direkt zu repräsentieren. Die Nike Retail-Teams arbeiten unermüdlich daran, Produktwissen und Kundendienst zu optimieren, um den Kunden jederzeit das bestmögliche Einkaufserlebnis zu bieten. Von Shanghai bis San Francisco ist jeder Store einzigartig und bedient eine inspirierende Community aus Fans, die Sport und Style mögen. Für eine Karriere bei Nike Retail sind Kreativität und Ehrgeiz gefragt. Dafür erhältst du die Möglichkeit, dich an der Seite der besten Sportler, Teamkollegen und Retail-Partner der Branche weiterzuentwickeln.

NikeManchester Fort is looking for a Floor Manager to join our team and provide world-class service to the consumer: What you bring: Join the NIKE, Inc. team! As a Coach, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our consumers. You will coordinate, coach, and motivate the employees in your department while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines. Our coaches specialize in one business area but will support cross-functionally: COMMERCIAL Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store Being responsible for monthly initiative launches Using our reporting tools to make the best commercial decisions Achieving accurate inventory to fulfill digital orders ATHLETE EXPERIENCE Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose) Leading team Engagement on NIKE Community Ambassador activities Partnering with senior store leadership, you will oversee the hiring processes including onboarding Being responsible for store scheduling Working collaboratively with store team to implement & maintain a positive NIKE culture CONSUMER EXPERIENCE Leading by example and the delivery of our sales floor service and bring the consumer journey to life Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers Completing specific training and share completion with athlete services Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership What you get: One of the best compensation and benefits packages in the industry Opportunity for quarterly performance-based bonus A supportive team that values

Diversity, Equity & Inclusion A career at a company at the forefront of the sports and fashion industry Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor Qualifications: Advanced customer service skills with demonstrated ability in leading a shop floor (or department) team in creating a unique customer experience Ability to coach and develop a strong team Effective communicator, brand ambassador, and innovative leader Demonstrated ability to apply product sales techniques Flexible with scheduling and available to work retail hours which may include day, evening, weekends, and/or holidays, based on department and store/company needs Apply now online We are waiting for you!

NIKE, Inc. ist ein Wachstumsunternehmen, das nach Mitarbeiterinnen und Mitarbeitern sucht, die mit uns wachsen möchten. Nike bietet ein großzügiges Leistungspaket, ein ungezwungenes Arbeitsumfeld, eine vielfältige und inklusive Unternehmenskultur und eine Atmosphäre, die berufliche Weiterentwicklung begünstigt. Unabhängig von Standort und Rolle verfolgen alle Beschäftigten von Nike gemeinsam ein Ziel: Jedem Athleten* der Welt Inspiration und Innovation zu bringen. NIKE, Inc. legt bei der Auswahl seiner Mitarbeiter Wert auf Vielfalt. Wir prüfen qualifizierte Bewerber ohne Berücksichtigung von ethnischer Zugehörigkeit, Herkunft, Religion, Nationalität, Alter, sexueller Orientierung, Geschlecht, Geschlechtsidentität, Veteranenstatus und Behinderung.

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