Floor Manager (Coach) – Manchester Rise

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Full time
Location: Manchester
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Job offered by: Nike (New)
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Category:
Forma parte del equipo de NIKE, Inc. NIKE, Inc. hace más que equipar a los mejores atletas del mundo. Es un lugar para explorar el potencial, borrar las fronteras y ampliar los límites de lo que se puede ser. La empresa busca personas que puedan crecer, pensar, soñar y crear. Su cultura aumenta al adoptar la diversidad y recompensar la imaginación. La marca busca a los triunfadores, los líderes y los visionarios. En NIKE, Inc. se trata de que cada persona aporte sus habilidades y pasión a un juego desafiante y en constante evolución. Trabajar en venta minorista es ser la cara de NIKE, Inc. Con el foco puesto incansablemente en los conocimientos sobre productos y servicio al cliente, los equipos de venta minorista de Nike le aportan al cliente valiosas experiencias todos los días. Desde Shanghái a San Francisco, cada una de las tiendas tiene una perspectiva única y atiende a una comunidad inspiradora de devotos del deporte y el estilo. Una carrera en el sector de venta minorista de Nike requiere creatividad y ambición, y ofrece la oportunidad de crecer con algunos de los mejores atletas, compañeros de equipo y asociados de venta minorista de la industria. Do you know, what we are missing to create the best retail team on the globe? Someone like YOU! In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete". As a Coach you are: Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers

Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere

Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor)

Identifying and improving areas based on feedback given by consumers

Being a brand ambassador for NIKE’s initiatives including training your team

Ensuring that the store complies with all NIKE standards and guidelines

Cooperating with your business partners across stores and HQ

More specifically, our store structure consists of the 3 Coach roles below: COMMERCIAL Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards

Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards

Working alongside departments leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.

Being responsible for monthly initiative launches

Using our reporting tools to make the best commercial decisions

Achieving accurate inventory to fulfill digital orders

ATHLETE EXPERIENCE Ensuring the team is equipped to deliver the highest quality athlete experience

Leading team Engagement on NIKE Community Ambassador activities

Partnering with senior store leadership, you will oversee the hiring processes including onboarding

Being responsible for store scheduling

Working collaboratively with store team to implement & maintain a positive NIKE culture

CONSUMER EXPERIENCE Leading by example and the delivery of our sales floor service and bring the consumer journey to life

Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers

Completing specific training and share completion with athlete services

Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

What you get: Attractive salary that evolves with the market and experience

Opportunity on receiving monthly bonus payments

Attractive online and in-store employee discounts

Attractive Benefits Package, Pension & Share scheme

Exciting development and career opportunities

Regular training on leadership, sales and products

A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)

Staff dress to represent NIKE and foster our team spirit

Access to sports activities

Opportunities to participate in unique NIKE moments

What you bring: A passion for NIKE and/or love of sport

Experience in retail and/or leadership positions

Very good command of English language (written and spoken)

Experience and competency in serving exceptional consumer service

Ability to coach and develop a strong team

Strong focus on communication

Flexibility to work in shifts and on weekends

Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, easy way online. We are waiting for you! NIKE, Inc. es una empresa en crecimiento que busca miembros para su equipo que crezcan con ella. Nike ofrece un paquete de generosas retribuciones, un entorno de trabajo informal, una cultura diversa e inclusiva y un ambiente energizante para el desarrollo profesional. Sin importar la ubicación o el puesto, cada empleado de Nike tiene una sola misión: brindar inspiración e innovación a cada atleta en el mundo. NIKE, Inc. se compromete a emplear personal diverso. Los solicitantes calificados recibirán la debida consideración independientemente de su raza, color, religión, sexo, nacionalidad, edad, orientación sexual, identidad de género, expresión de género, condición de veterano de guerra o discapacidad.

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