Our client, a highly successful and well-established provider of FM and M&E Maintenance services to the built environment, is experiencing sustained and organic growth. They are seeking a dynamic and experienced FM Operations Manager to join their team. This role is pivotal to enhancing their service delivery throughout Scotland across diverse sectors, including Commercial Property, Hospitality & Leisure, and the Private Sector.
This opportunity is ideal for a driven and entrepreneurial FM Operations Manager looking to make a significant impact.
Key Responsibilities:
Oversee and develop the company's FM and Small Works service delivery, ensuring alignment with business goals and customer expectations. Direct the management of Technical Services (M&E and HVAC), Property Maintenance, Fabric, and Small Works. Ensure the efficient and effective delivery of services across all FM business areas, maintaining high standards of quality and compliance. Manage full P&L responsibilities for FM operations, focusing on budget control, cost efficiency, and profitability. Inspire, manage, and develop teams across various FM departments to optimise performance and service delivery. Foster strong client relationships, ensuring satisfaction and identifying opportunities for service enhancements or additional offerings. Uphold all regulatory and statutory requirements, ensuring a safe and compliant working environment. Essential Requirements:
A driven, and entrepreneurial FM Leader. Proven experience in leading and developing FM and Small Works operations, particularly in Technical Services (M&E and HVAC), Property Maintenance, and Small Works. Strong commercial acumen with the ability to manage P&L and drive profitability. Exceptional leadership skills with a track record of managing and developing high-performing teams. Excellent client relationship and stakeholder management abilities. A results-oriented mindset with the capability to oversee multiple projects simultaneously. Knowledge of compliance and regulatory frameworks within FM and M&E maintenance.
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Oversee and develop the company's FM and Small Works service delivery, ensuring alignment with business goals and customer expectations. Direct the management of Technical Services (M&E and HVAC), Property Maintenance, Fabric, and Small Works. Ensure the efficient and effective delivery of services across all FM business areas, maintaining high standards of quality and compliance. Manage full P&L responsibilities for FM operations, focusing on budget control, cost efficiency, and profitability. Inspire, manage, and develop teams across various FM departments to optimise performance and service delivery. Foster strong client relationships, ensuring satisfaction and identifying opportunities for service enhancements or additional offerings. Uphold all regulatory and statutory requirements, ensuring a safe and compliant working environment. Essential Requirements:
A driven, and entrepreneurial FM Leader. Proven experience in leading and developing FM and Small Works operations, particularly in Technical Services (M&E and HVAC), Property Maintenance, and Small Works. Strong commercial acumen with the ability to manage P&L and drive profitability. Exceptional leadership skills with a track record of managing and developing high-performing teams. Excellent client relationship and stakeholder management abilities. A results-oriented mindset with the capability to oversee multiple projects simultaneously. Knowledge of compliance and regulatory frameworks within FM and M&E maintenance.
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