Food & Beverage Supervisor

Klarent Hospitality are recruiting for a Food & Beverage Supervisor We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. The Role: Motivate the team and lead by example Assist the Management team alongside the Food & Beverage Manager in the smooth operation of the department. Support and deliver training to team members, actively develop the skills and knowledge of the team Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively and points learned from complaints are used to enhance future customer service Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction Work and cooperate with colleagues to always enhance the guest experience Continually develop new knowledge and skills to ensure best-practice service delivery A thorough knowledge and consistent delivery of the company standard operating procedures in the department and general knowledge of all standards within the Hotel. Strong knowledge of the Hotel’s products: Food & Beverage and auditing procedures Ensure the department is always prepared for business and forthcoming day's service Communicate and cooperate with all colleagues in all departments Maintain a high standard of personal hygiene and personal presentation throughout the team Ensure all Health & Safety / Food safety compliance are adhered to. Report any hazard, accident, loss, or damage to management Benefits: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities Free Car Parking Stays in our hotels at discounted prices Free stays in our hotels as one of our rewards & recognition incentives Opportunities for personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&C’s apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate and willing to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team Ambitious and hard working Good organizational / time management skills Resilient, creative, able to multitask and can work under pressure Good command of the English language to enable communication with the team Good communication and excellent grooming standards Ability to work morning, afternoon/evening, and weekends Deliver exceptional customer experiences all the time Is the Food & Beverage Supervisor role for you? Do you have the skill set and experience to take on this role?

Then what’s stopping you?

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