Fleet Parts Growth Business Manager
to drive Ford part sales. This is a field-based role with travel to dealer locations for up to 80% of the working week. The Role In the role of
Fleet Parts Growth Business Manager , you will be working with a premium brand and joining a growing Ford initiative to increase parts sales in the fleet market. The Fleet Parts Growth Business Manager will be responsible for: Increasing nationwide fleet customer loyalty to the Ford Dealer network. Contacting identified fleet customers to build a working relationship and understand reasons for not using the Dealer network for servicing, maintenance, repairs, or wholesale parts. Identifying Dealers or Parts Plus Hubs in the fleet customers' operating area with available capacity and willingness to provide a high standard of aftersales care. Liaising with fleet customers and the Dealer network to reach a satisfactory service level agreement. Liaising with fleet customers and the Dealer network to reach a satisfactory wholesale parts agreement where the customers have their own workshops. Overseeing the signing of a service level agreement between the fleet customer and the Dealer. Monitoring the performance growth of fleet customers following the signing of the service level agreement. Having regular touch points with fleet customers and Dealers to ensure a continuation of the relationship. Reviewing and renewing service level agreements at the designated expiry period. Maintaining performance reports. Providing short performance presentations for Ford management to demonstrate value add. About you This is an excellent opportunity for an individual with great interpersonal skills and an ability to influence stakeholders. Our ideal candidate has excellent communication skills, as well as: Automotive Dealer service aftersales experience would be an advantage. Strong drive for results with numerical and analytical capabilities. Able to cold call and effectively build customer relationships. Able to plan and manage own diary and workload. Effective written and verbal communication skills at all levels. Ability to effectively manage multiple work streams to strict deadlines. Full driving license is essential. What’s in it for you? When you join our team, you become part of the MSX International family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce. up to £43,000 per year (including bonus) Company Car Company Credit Card Fuel Card 25 days annual leave (plus Bank Holidays) pro rata Pension Plan Potential to progress within the company, with global opportunities updated regularly Working pattern and location: Full time (Monday – Friday) Field based. Travel to Dealer locations for up to 80% of the working week (fully expensed and vehicle provided for travel) Will be required to attend monthly meetings at clients HQ in Dunton Essex. About MSX With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans: Parts, Accessories & Service Performance Actionable Insights Diagnostics & Repair Enhancement Warranty and Repair Efficiency Technical Information Learning Solutions The MSXI Purpose To empower Movers and Makers to thrive in our ever-changing world. The MSXI Mission To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions. The MSXI Vision To enhance every journey in the world of mobility. Please be advised that applications sent via email will not be considered. To ensure that your application will be reviewed by our team, send your CV by clicking the 'Apply' button above. MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
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