Forward Deployed Engineer

Forward Deployed Engineer focuses on inspect, maintain, repair, install, design, or improve technical systems according to the role.

What the role involves

• Inspect, maintain, repair, install, design, or improve technical systems according to the role.
• Diagnose issues, complete checks, and keep records or handovers accurate.

Skills and requirements

• Strong programming experience in Python, Node.js, TypeScript, or similar backend technologies.
• Hands-on experience deploying LLM-powered applications : working knowledge of agent orchestration, tool/function calling and prompt design for production use cases.
• Experience working with cloud infrastructure and deployment environments (AWS/GCP/Azure).
• Ability to use observability and monitoring tools to diagnose production issues in AI deployments.

Confirmed role details

• Maintain production-grade AI agents for commerce and BrandStore use cases.
• Implement orchestration logic, state management, workflow automation, and service integrations.
• Optimize AI agent performance, reliability, observability, and fault tolerance.
• Support hosting, deployment, monitoring, and debugging of mission-critical customer-facing systems.

Candidate fit

• Build custom customer-facing tools and workflows quickly.
• Build, and deploy customer-specific AI commerce solutions using DaVinci Commerce APIs, MCP interfaces, and BrandStore Agent frameworks.
• Develop backend services, APIs, orchestration layers, and integrations required for customer deployments.