must
be currently studying at University and undertaking a one year industrial placement as part of your course. You must be returning to University in September 2026. As we have a number of Industrial Placement Opportunities across different business areas, please apply to just one or two vacancies which are most relevant to your degree subject and career goals. Application Process We aim to make our application process as simple and straightforward as possible, but also want to ensure candidates have the appropriate skills for the roles that they are applying for. Registration is simple and, if eligible for the programme, you will be sent a 30-45 minute online assessment as part of the application process. If you are successful at the assessment we will be in touch shortly after to arrange the two stage interview process. Applications for this programme will be open until we receive enough applications. When that happens, we’ll close the programme to new candidates. Please complete your application as soon as possible to avoid missing out. Role The main purpose of this role is to support the bank in preventing fraud by triaging alerts generated by the bank’s fraud transaction monitoring system. Using in-house systems and procedures, you will clear alerts, perform initial investigations and escalate as necessary. The role also includes more varied work to support wider Financial Crime Prevention initiatives. To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules. Please note: Transaction monitoring is performed from 8am to 6pm, Monday to Friday. A flexible working pattern may be required to meet this service across the team between these hours. Key Responsibilities: Adhere to documented procedures for triage alerts generated by the bank’s fraud transaction monitoring system, identifying transactions that can be released immediately, require additional action (e.g. call back) before release, or require further investigation. Facilitate and monitor the timely resolution of Fraud Alerts through communication of actions with front line and operations areas. Improve the operation of the transaction monitoring system by identifying ways of minimising false positive alerts, and identify improvements to operational processes. Provide support in the delivery of wider FCP objectives and business-wide projects. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Banking Operations and Client Support Teams. Person Specification Knowledge/Experience/Skills: Effective written and verbal skills. Ability to work in a team. Able to maintain a high level of confidentiality, diplomacy and discretion. Competent use of Microsoft Outlook, PowerPoint, Word & Excel.
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