FRAUD MANAGER
Location: London
Hybrid: 4 days a week office based working, 1 day working from home.
Responsibilities:
Manage fraud prevention requirements globally
Managing the risk and commercial aspects involved
Managing and mentoring fraud analysts
Represent the fraud function at committee meetings
Qualifications:
Proven experience working with Financial Institutions in Fraud & Financial Crime;
An understanding of the key fraud typologies impacting financial institutions and the control structures required to mitigate the threats and reduce losses;
Strong communication skills (verbal and written) in order to work with various technical and non-technical stakeholders throughout the business;
Experience of working alongside commercial, analytical or technical teams;
Strong presentation skills and the ability to present to large audiences and C-level stakeholders - if required;
Ability to meet deadlines whilst prioritising workload;
Ensure that Fraud Strategy and Fraud Risk Management framework adhere to current ways of working and are aligned to future legislation/regulation;
Excellent analytical skills and problem solving, self-motivation and possess an enquiring mind;
A high degree of integrity and the drive and willingness to succeed;
Strong team ethos and ability to work efficiently and accurately under pressure;
Proven track record of people management and leadership skills – be able to manage teams and projects with demanding stakeholders and multiple workstreams.
Experience:
Able to lead and motivate a small team.
Working knowledge of SWIFT payment platform.
Working knowledge of risk management.
Working knowledge of fraud incident investigations and resolution.
Working knowledge of Fraud Regulatory reporting e.g. FCA REP-017, APP Fraud Reimbursement.
Working knowledge of coordinating working groups and running projects.
Working knowledge of working with banks on indemnities.
Competent in writing, reviewing and assessing fraud frameworks, policies and procedures, systems and controls.
Working knowledge of Strong Customer Authentication regulations and implementation.
Development of controls in fraud prevention, detection, and response.
Improving the efficiency and effectiveness of fraud operations.
Delivery of fraud specific training.
Data manipulation experience.
Desirable - working knowledge of tools such as Google Workspace, Jira, and Looker.
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